{"id":3746952,"url":"https://alion.io/job/manulife-recruitment-operations-coordinator-2","title":"Recruitment Operations Coordinator","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":103,"ghost_share":0.019,"stale_share":0.184,"repost_share":0.184,"time_to_fill_p50_days":28,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T13:39:46Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T04:06:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re looking for a Recruitment Operations Coordinator to join our Human Resources/People Comms team at MGS. In this role, you are expected to Provide administrative support to Talent Acquisition Team while developing an understanding of Manulife's products and businesses. Responsible for the centralized collection of approved hiring requisitions and posting of positions in Workday.\nPosition Responsibilities:\nProvide day-to-day operational and administrative support to the Talent Acquisition team across the recruitment and onboarding lifecycle.\nMaintain accurate recruitment and candidate information in Workday and serve as a subject matter resource for recruitment-related processes and transactions within the system.\nPrepare and coordinate employment offer letters and offer packages, ensuring required information and approvals are completed accurately and on time.\nInitiate, monitor, and coordinate background checks and other pre-employment screening requirements, including candidate follow-ups, vendor coordination, adjudication support, tracking, and related billing or costs.\nCoordinate Pre-Employment Medical Examination (PEME) requirements and monitor completion prior to onboarding, where applicable.\nFacilitate candidate onboarding activities and ensure required pre-employment and onboarding steps are completed within established timelines.\nCoordinate New Hire Orientation, including participant tracking, reporting, and other logistical or administrative requirements.\nMaintain accurate and timely onboarding status reports for Talent Acquisition partners, HR Operations, and other relevant stakeholders.\nProactively follow up on pending candidate requirements, identify potential delays or issues, and coordinate with the appropriate partners to support timely resolution.\nEnsure recruitment and onboarding documentation, trackers, and system records are complete, accurate, and maintained in accordance with established processes.\nPartner closely with Talent Acquisition, HR Operations, Hiring Managers, and other HR functions to ensure effective information flow and a consistent candidate and new hire experience.\nSupport recruitment operations projects, process improvements, reporting activities, and other initiatives as assigned.\nRequired Qualifications:\n1-2 years of experience in Human Resources, preferably in recruitment coordination, recruitment operations, onboarding, HR administration, or a related function.\nWorking knowledge of HR Systems such as Workday\nProficient in Microsoft Office Applications\nExcellent oral and written communication skills in English\nExcellent customer service skills\nBachelor’s degree in human resources, Business Administration, Psychology, or a related field.\nWilling to work on a day shift schedule\nPreferred Qualifications:\nStrong time management and organizational skills, with the ability to handle multiple priorities and work independently.\nHigh attention to detail, ensuring accuracy and quality in all tasks.\nDemonstrates urgency, flexibility, and accountability in meeting deadlines and delivering results.\nKnowledge of relevant policies, procedures, and best practices is an advantage.\nCollaborative and service-oriented team player who follows established processes while identifying opportunities for improvement.\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\nAs part of our global team, we’ll support you in shaping the future you want to see.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement\nHybrid","description_format":"text","description_chars":5159,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-04T13:39:46Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:1","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/manulife-recruitment-operations-coordinator-2","json_url":"https://alion.io/job/manulife-recruitment-operations-coordinator-2.json","meta":{"generated_at":"2026-11-05T08:09:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10300,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6650},"rest":"https://alion.io/mcp/rest/get_company?id=6650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanulife-recruitment-operations-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanulife-recruitment-operations-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanulife-recruitment-operations-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manulife-recruitment-operations-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanulife-recruitment-operations-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3746952}},{"tool":"search_jobs","arguments":{"company":"manulife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3746952},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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