{"id":451459,"url":"https://alion.io/job/manulife-senior-project-manager-agency-distribution","title":"Senior Project Manager – Agency Distribution","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":96,"ghost_share":0.021,"stale_share":0.229,"repost_share":0.188,"time_to_fill_p50_days":28,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Tableau","optional":false},{"name":"Agile","optional":true}],"status":"closed","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-27T08:05:26Z","board_verified":false,"closed_at":"2026-10-27T08:05:26Z","days_open":61,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":61},"description":"The Senior Project Manager - Agency Distribution is responsible for overseeing the execution, tracking, and governance of key strategic initiatives across the agency distribution channel. This role also ensures that key agency-related programs - such as recruitment and productivity improvement - are effectively monitored against defined key performance indicators (KPIs).\nThe role also serves as the central coordinator for progress reporting, facilitating regular governance meetings, and providing actionable insights to drive agency growth, productivity, and retention.\nPosition Responsibilities:\nAgency Project Tracking & Governance\nDevelop and maintain a centralized tracking system for all key agency distribution initiatives\n\nTrack and report initiative progress. Enable capability to provide progress updates across zones, regions, branches, and agency leaders, if and when required.\n\nMonitor project milestones, timelines, and deliverables aligned with agency business plans.\n\nIdentify risks (e.g., low activation rates, declining productivity, recruitment gaps) and escalate appropriately.\n\nEnsure initiatives align with overall Agency distribution strategy, focus areas, and sales targets (e.g., APE, NBV growth)\n\nKPI Monitoring & Performance Management\nSupport the definition, tracking, and reporting of key performance indicators (KPIs) across agency initiatives, including recruitment, activation rates, agent productivity, persistency, conversion ratios, and performance against targets.\n\nDevelop dashboards, scorecards, and performance reports to monitor results and provide actionable insights.\n\nAnalyze performance trends to identify gaps, risks, and improvement opportunities, and partner with agency leaders to drive accountability and execution of action plans.\n\nStakeholder Coordination\nWork closely with key stakeholders including Agency Distribution Heads, Agency Leaders, Training, Operations, and Marketing teams\n\nAct as the central point of coordination for initiative updates and cross-functional alignment\n\nSupport rollout of agency programs across multiple territories\n\nMeeting Facilitation & Reporting\nAct as the central point of coordination for initiative updates, governance activities, and cross-functional alignment across Agency Distribution, Training, Operations, Marketing, and other key stakeholders.\n\nFacilitate governance forums, business reviews, and steering committee meetings, ensuring timely reporting on initiative progress, KPI performance, key risks, mitigation plans, and best practices.\n\nTrack and follow through on action items to maintain execution discipline and support informed decision-making by senior leadership.\n\nAgency Effectiveness & Continuous Improvement\nDrive improvements in agency processes, reporting standards, and tracking methodologies\n\nSupport implementation of digital tools for agency management (e.g., CRM systems, lead management platforms, activity tracking tools)\n\nIdentify and scale best practices across agency teams to improve productivity and retention\n\nContribute to transformation initiatives aimed at modernizing the agency model\n\nRequired Qualifications:\n7-10+ years of experience in life insurance industry, preferably within agency distribution, sales management, or business planning.\n\nStrong understanding of life insurance metrics (APE, NBV, persistency, agent productivity, etc.) and sales analytics\n\nStrong project management and execution skills, ideally PM certified\n\nProficiency in Excel, Project and reporting/dashboard tools (e.g., Power BI, Tableau)\n\nPreferred Qualifications:\nBachelor’s degree in business, Finance, Actuarial Science, or related field.\n\nPreferred with Agile certification\n\nExcellent stakeholder management and communication skills\n\nStrong facilitation and presentation abilities\n\nAbility to influence without direct authority\n\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\n\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\n\nAs part of our global team, we’ll support you in shaping the future you want to see.\n\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement\nHybrid","description_format":"text","description_chars":5714,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-09-06T08:39:47Z"},{"event":"close","at":"2026-09-24T01:16:50Z"},{"event":"reopen","at":"2026-09-24T07:46:12Z"},{"event":"close","at":"2026-10-27T08:05:26Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/manulife-senior-project-manager-agency-distribution","json_url":"https://alion.io/job/manulife-senior-project-manager-agency-distribution.json","meta":{"generated_at":"2026-11-05T00:40:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":840,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6650},"rest":"https://alion.io/mcp/rest/get_company?id=6650"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanulife-senior-project-manager-agency-distribution"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanulife-senior-project-manager-agency-distribution"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanulife-senior-project-manager-agency-distribution"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manulife-senior-project-manager-agency-distribution\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanulife-senior-project-manager-agency-distribution"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":451459}},{"tool":"search_jobs","arguments":{"company":"manulife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":451459},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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