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Salary
$31k – $46k per year (Estimated)
Location
In office (Toronto)
Seniority
Intern
Employment
Internship
Overview
Company
Impact
Profile match
Manulife is a Canadian insurance and asset management group founded in Toronto in 1887, with the first Canadian prime minister as its founding president. It sells life and health insurance, annuities and retirement products in Canada, the United States under the John Hancock brand and across a dozen Asian markets, and runs Manulife Investment Management as a global asset manager for institutional and retail clients. Headquartered in Toronto and listed in Toronto, New York and Hong Kong, it earns a growing share of its profit in Asia and has been reducing its exposure to legacy long-term care liabilities through reinsurance transactions.

At Manulife John Hancock, we believe in investing in the future - starting with you. Our Marketing, Global Digital Experience (GDE) Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

Our Global Digital Experience Internship, within the Marketing organization, offers hands-on experience across multiple digital functions, including digital strategy, product management, digital experience, analytics, communications, and operational enablement. This opportunity is ideal for motivated students seeking practical experience supporting large-scale digital initiatives, collaborating with global stakeholders, and contributing to projects that enhance customer experiences and team effectiveness. You'll gain exposure to real business challenges in a dynamic environment while developing skills in digital strategy, product thinking, communications, data analysis, project coordination, and business operations.

Please note that your application will be considered for multiple positions within this job posting: GDE Product and GDE Digital Strategy.

Position Responsibilities:

  • Support digital initiatives across product management, digital experience, strategy, and operational enablement.

  • Analyze digital performance, website behaviors, survey results, and other data sources to identify insights and recommendations.

  • Assist with the creation of reports, dashboards, presentations, and leadership communications.

  • Support learning programs, team communications, and stakeholder engagement activities.

  • Maintain and improve knowledge management resources, documentation, SharePoint sites, and team assets.

  • Participate in project coordination activities, including meeting planning, agenda preparation, note-taking, and follow-up actions.

  • Collaborate with cross-functional teams to support digital programs, strategic initiatives, and business priorities.

  • Contribute to customer-centric improvements by leveraging data, feedback, and research.

  • Build and maintain relationships with stakeholders across marketing, digital experience, and business teams.

  • Support process improvement and innovation initiatives, including opportunities to leverage AI and automation tools.

Required Qualifications:

  • Currently enrolled in an undergraduate program in Marketing, Communications, Business, Digital Media, Product Management, Analytics, Data Science, or a related field.

  • Strong interest in digital experience, digital strategy, product management, or marketing.

  • Excellent written and verbal communication skills with the ability to present information clearly and effectively.

  • Strong organizational skills with attention to detail and the ability to manage multiple priorities.

  • Analytical mindset with the ability to interpret data and communicate insights.

  • Proficiency in Microsoft 365 applications, including PowerPoint, Excel, Teams, and SharePoint.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Strong problem-solving skills, initiative, and a willingness to learn.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

  • As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Application Instructions:

  • Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one single PDF file.

  • Please include your preferred role(s) in your cover letter. If applying to multiple opportunities, please rank them in order of preference.

Salary range is expected to be between:

$40,950.00 CAD - $56,550.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work-term.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid
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