{"id":1259779,"url":"https://alion.io/job/manulife-training-specialist","title":"Training Specialist","company":{"id":6650,"name":"Manulife","domain":"manulife.com","url":"https://alion.io/company/manulife","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":65,"ghost_share":0,"stale_share":0.369,"repost_share":0.015,"time_to_fill_p50_days":19,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Education","role_family":"Education","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines","Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":309},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-25T20:02:02Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-30T22:09:33Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Position Responsibilities:\nCollaborate with Canada Retirement Operations to identify training needs and map out annual training plans for internal teams\nFacilitate product and process training for new hires and cross-training globally using varied facilitation methods - instructor-led classroom (in-person or virtual), instructor-led deskside, hands-on training, coaching, and mentoring\nDevelop and implement training curriculum, training plan and production glide paths\nMake recommendations to improve and maintain staff knowledge inventory based on sound data\nUpdate and maintain training documentation in line with policies and procedures\nManage the training queues effectively, to ensure that no work falls out of TAT.\nRequired Qualifications:\nAt least one to two years of experience in Canada Retirement Operations\nExcellent training delivery skills, including the ability to facilitate product and process training using various methods such as in-person or virtual instructor-led sessions, hands-on training, and coaching\nPreferred Qualifications:\nKnowledge of adult learning principles and methodologies is an advantage.\nAbility to develop and implement training curricula and plans, making recommendations to improve staff knowledge based on data.\nStrong organizational, work management, and time management abilities, with the capability to manage training queues effectively to meet turnaround times\nStrong professionalism, work ethics, analytical and problem-solving skills, and proficiency in MS Office (particularly PowerPoint); familiarity with e-learning software is an asset\nWhen you join our team:\nWe’ll empower you to learn and grow the career you want.\nWe’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.\nAs part of our global team, we’ll support you in shaping the future you want to see.\nAbout Manulife and John Hancock\nManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.\nManulife is an Equal Opportunity Employer\nAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.\nIt is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .\nWorking Arrangement\nHybrid","description_format":"text","description_chars":3457,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Health Insurance & Benefits","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-09-25T20:02:02Z"}],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.875,"p_room":1,"age_days":4,"expected_fill_days":19,"reasons":["conf:3","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/manulife-training-specialist","json_url":"https://alion.io/job/manulife-training-specialist.json","meta":{"generated_at":"2026-10-01T03:33:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-02T00:00:00Z"}}}