{"id":3017005,"url":"https://alion.io/job/manuport-logistics-account-manager","title":"Account Manager","company":{"id":2620148,"name":"Manuport Logistics","domain":"manuport-logistics.com","url":"https://alion.io/company/manuport-logistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":{"grade":"C","score":68,"open_postings":15,"ghost_share":0.533,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Antwerp, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":92000,"period":"year","method":"role_country_seniority_unknown","sample_n":34},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-29T06:48:29Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T17:21:05Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":87},"description":"Ready to set sail on a new adventure within the world of maritime logistics? Then look no further than leading logistics specialists Manuport Logistics (MPL)! A top-notch logistics company with headquarters in the Port of Antwerp. We're all about going the extra mile for our customers! How do we achieve this, you might ask? Through our unique blend of logistics services and the personal advice of our enthusiastic MPL team. We’re currently looking for a new team member to join our squad in Antwerp.\nKNOWLEDGE IS POWER\nRequired Knowledge, Skills & ExperienceBachelor level or equivalent through relevant professional experience\nProven experience in a commercial role \nExperience in the logistics or maritime sector is essential \nUnderstanding of sea, road, air, rail, and inland navigation transport regulations\nSolid knowledge of forwarding industry\nPersonal Competencies\nCommercial mindset\nResult-oriented attitude\nStrong organizational insight\nStress resilience\nStrong negotiation skills\nEmpathy and customer focus\nRequirements\nYour key responsibilities include:Customer Retention and Relationship Management\nMaintain executive-level relationships\nConduct regular business reviews (QBRs)\nUnderstand customer strategy and future needs\nManage customer satisfaction and resolve escalations\nEnsure contract compliance and service delivery\nRevenue Growth within Existing Accounts\nIdentify cross-selling opportunities (air, ocean, road, warehousing, customs)\nUpsell value-added services\nExpand into new geographies or business units\nSupport customer growth initiatives\nProfitability Management\nMonitor customer profitability\nControl pricing and margin leakage\nLead annual rate reviews\nManage contract renegotiations\nImprove operational efficiency\nOperational Excellence\nMonitor service KPIs\nResolve operational issues\nCoordinate with operations and procurement teams\nManage supply chain disruptions\nDrive continuous improvement initiatives\nStrategic Customer Development\nUnderstand customer's supply chain strategy\nPropose optimization projects\nParticipate in customer planning sessions\nSupport sustainability initiatives\nIntroduce digital solutions and visibility tools\nInternal Coordination and Leadership\nCoordinate operations, procurement, customs, and warehouse teams\nLead account governance meetings\nManage bids and RFQs\nEnsure global alignment for multinational customers\nRisk Management\nMonitor customer financial health\nManage contractual risks\nDevelop contingency plans\nAddress competitive threats\n• Ensure compliance requirements are met\nBenefits\nAt MPL, we pride ourselves on being different. We don’t settle for status quo, we push the boundaries and challenge one another to become the best versions of ourselves. We always work as a team, valuing every one of our team members.\nBeing part of an international company with its headquarters located in Belgium \nA dynamic role with autonomy and responsibility\nThe opportunity to build strong customer relationships and directly contribute to company growth\nA supportive team environment with cross-department collaboration\nExposure to international logistics, transport regulations, and commercial strategy\nOpportunities to attend industry events and expand your professional network\nA role where initiative, commercial drive, and customer focus truly make an impact\nReady to be different?","description_format":"text","description_chars":3351,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-10-21T16:49:18Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.241,"p_room":0.28,"age_days":87,"expected_fill_days":23,"reasons":["conf:0","stale_co","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/manuport-logistics-account-manager","json_url":"https://alion.io/job/manuport-logistics-account-manager.json","meta":{"generated_at":"2026-10-25T20:02:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28365,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2620148},"rest":"https://alion.io/mcp/rest/get_company?id=2620148"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanuport-logistics-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanuport-logistics-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanuport-logistics-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manuport-logistics-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanuport-logistics-account-manager"}]}