Operations Analyst

Manuport Logistics offers a unique mix of logistics services in all kind of transport modes: sea, inland waterways, road, rail and air transport. With our headquarters in the port of Antwerp we have an international network of offices worldwide: USA, Germany, Brazil, Chile, UAE, Singapore, Spain etc.

MPL is a fast-growing logistic partner, where ability to change, customer focus, flexibility and innovation are always in top of mind. We try to actively stimulate entrepreneurship and ownership to develop the best logistics engineers for our customers. Together we face all challenges within a 'BE Different - BE MPL' team. For our MPL Office in Brazil we are currently looking for an Operations Analyst

Responsibilities

We are looking for a highly motivated candidate who has minimum five years experience in freight forwarder industry. You have a solid knowledge in daily operation activities. Experience with liquids shipments is a plus. You deliver excellent service - towards customers and colleagues all over the world. You have a strong sense of urgency and can translate them in your daily activities. Together we will create the difference with other logistics suppliers. You are PC Literate and have strong written and verbal communication skills. You speak and write English fluently - is a must. Knowledge of any other languages is a plus. You like a healthy level of stress in your function and you are willing to work for a business in full expansion.

Requirements

Handle and coordinate ocean import and export shipments. You are the key responsible to monitor operational processes and handle files from A to Z, including margin control and invoicing. You take care of the follow up with the customers on their shipments and manage customers complaints. As an Operation Analyst you have your own expertise to effectively communicate with customers, vendors, vendors, other MPL offices, and co-workers through a high volume of e-mails, phone calls and occasional face-to-face contact

Benefits

MPL has a strong market position and is a dynamic company with an enthusiastic ‘BE DIFFERENT-BE MPL’ team. All work and no play? Not within MPL! Together with the international character and a nice work environment we offer the possibility to develop yourself and become a real expert. We offer the perfect candidate a competitive salary and opportunities for further development within the MPL Group. Are you ready to be different?