{"id":2610809,"url":"https://alion.io/job/manychat-engineering-manager-billing-accounts","title":"Engineering Manager, Billing & Accounts","company":{"id":1756687,"name":"Manychat","domain":"manychat.com","url":"https://alion.io/company/manychat-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain","Amsterdam, Netherlands"],"countries":["ES","NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":146000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2046},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Kotlin","optional":false},{"name":"OpenAI","optional":false},{"name":"PHP","optional":false},{"name":"Python","optional":false},{"name":"WhatsApp","optional":true}],"status":"live","first_seen_at":"2026-08-12T13:01:25Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-15T17:57:06Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"WHO WE ARE\nCreating content that resonates is great - turning that attention into growth is even better. That's what Manychat does.\nOur AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok - at the right moment, with the right message, minus the manual work.\nWe're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow.\nWHO WE’RE LOOKING FOR\nHave you built billing or payments systems at a SaaS company and know exactly which patterns work at scale, and which ones fall apart?\nThen keep reading, because this role hands you a domain most companies guard closely: the systems that move all of Manychat’s revenue.\nBilling at Manychat is becoming the foundation for everything we launch next. New products, new ventures, new pricing models: all of it runs through the platform your team will own. We’re not asking you to invent something new. We’re asking you to bring the proven standards of the payments industry into a business that is growing fast and needs its revenue core to be rock solid.\nYou’ll join at the right moment. We’re deliberately shifting our engineering culture towards scalability and stability, and billing is at the center of that shift. You won’t inherit a finished machine; you’ll shape one, with clear backing from engineering leadership to do it.\nIf you know payments and processing inside out, enjoy leading engineers through meaty technical territory, and want your fingerprints on how a whole domain is structured and scaled, let’s talk.\nYOUR FUTURE TEAMMATES\nWe keep Manychat running smoothly under high load every single day and make sure it’s ready to scale even further. We do it by combining strong engineering foundations with AI tools that let us move faster without cutting corners. And we’re the ones who shape and own what gets built. AI accelerates. Humans own the thinking.\nWHY YOU’LL LIKE IT HERE\nYou’ll work on complex, high-scale projects that create real impact, building products millions rely on every day. The tech stack is designed for speed and durability, and we are already operating at the front of the AI era, not scrambling to catch up. And you’ll do all of that alongside an experienced, collaborative team that values speed, quality, and supporting each other.\nWHAT YOU’LL DO\nOwn the billing and accounts domain end to end: processing, billing, and pricing for a platform serving creators in 170+ countries\n\nLead and grow a team of 5-6 billing engineers, with a clear path to scaling the team and structuring it around processing, billing, and pricing as the domain expands\n\nDeliver the billing roadmap through the end of the year, including completing a major migration of our pricing model\n\nBring proven payments industry patterns and standards into Manychat, and raise the bar on how billing is designed, built, and operated\n\nGuide architectural decisions with your engineers: challenge designs, pinpoint risks, and keep proposals grounded in what actually works at scale\n\nPartner closely with our Product Director for Billing on making billing more scalable, and with Finance on tax and compliance initiatives\n\nBuild transparency and healthy engineering practices in the team: clear ownership, visible progress, honest signals\n\nPrepare the domain to support new products and ventures that will build on billing and account capabilities\n\nHire, develop, and coach engineers, and make the hard people calls when they’re needed\n\nWHAT SUCCESS LOOKS LIKE\nFirst 3 months: you know the team, the systems, and the stakeholders. The roadmap is moving, and you have a clear-eyed view of the team’s strengths and gaps.\n\nBy end of year: the pricing model migration is completed, the team’s work is transparent and predictable, and stakeholders in Product and Finance see you as their go-to partner.\n\nBeyond: you’ve shaped the scaling plan for the domain, tackled the technical debt the team never had capacity for, and billing is a platform other teams build on with confidence.\n\nTO SHINE IN THIS ROLE\nYou’ll need:\nHands-on experience building and running billing, payments, or processing systems: subscriptions, pricing models, payment providers, invoicing, the whole territory\n\nThat experience gained at a SaaS or self-serve product company of comparable scale, where customers sign up and pay without a sales rep holding their hand\n\nA solid engineering background: you no longer write production code day to day, but you speak the language fluently, review architecture with credibility, and spot a bad design before it ships\n\nReal people management mileage: you’ve hired, you’ve coached, you’ve handled underperformance, and you’ve made the difficult call to part ways with someone and done it with respect\n\nThe ability to build relationships fast, with your team, with product and finance stakeholders, and with peers across engineering\n\nComfort operating in a fast-moving environment while pulling it towards more structure, stability, and maturity, not less\n\nIt would be great if you have:\nExperience with tax, compliance, or revenue recognition topics in a SaaS context\n\nExperience restructuring or scaling a team: splitting into sub-teams, defining ownership, growing leads\n\nBeen through a major platform or pricing migration and lived to tell the tale\n\nWe’re tech-stack agnostic for this role. Our billing runs on PHP today, but whether your background is PHP, Python, Kotlin, or anything else, what matters is your domain knowledge and technical judgment.\nWHAT WE OFFER\nWe care deeply about your growth, well-being, and comfort:\nHybrid onboarding to start work remotely and relocation support for you and your family.\n\nComprehensive health insurance for both you and your family.\n\nProfessional development budget for conference tickets, online courses, and other relevant resources to help you grow.\n\nFlexible benefits package: no one-size-fits-all perks here. You get a budget and you decide where it goes, from health and wellbeing to family and setting up your home office.\n\nHybrid work and generous, flexible time off - planned with your team, not rationed by a rigid quota.\n\nWork from where you need to - agreed with your team, not tied to a desk. Flexibility we built in on purpose, because location shouldn’t get in the way of great work.\n\nIn-office perks, including free meals and snacks.\n\nCompany-funded sport activities, annual offsites and team-building events.\n\nAI isn’t a perk here - it’s how we work. Claude, OpenAI, and more are on by default from day one, and we back teams in adopting whatever makes them faster.\n\nManychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.\nThis commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. 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