{"id":2172504,"url":"https://alion.io/job/manyone-senior-service-designer","title":"Senior Service Designer","company":{"id":1040543,"name":"Manyone","domain":"manyone.com","url":"https://alion.io/company/manyone-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oslo, Norway"],"countries":["NO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":173000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1366},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T11:59:45Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-23T20:10:51Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Hi! We’re Manyone.\nManyone is a strategic design consultancy blending strategy, creativity, and technology to help businesses navigate what’s next.\nOur Oslo office is growing, and we're looking for a Senior Service Designer to join our multidisciplinary team and help create experiences that are as seamless as they are impactful. If you thrive in a collaborative, fast-paced environment, then we’d love to meet you.\nAs a Senior Service Designer with us, you will be an important bridge builder in this landscape. We work with clients such as Norsk Helsenett, Statkraft, Bane NOR, DNV, and IKEA-organizations that impact the daily lives of millions of people. Here, design is about creating clarity, direction, and solutions that simplify and improve.\nWe are seeking a Senior Service Designer who thrives on solving complexities across physical and digital touchpoints. You are motivated by understanding the entire ecosystem-from what the customer experiences to the business, systems, and processes that support service delivery.\nWhat you’ll do\nLead processes from insight and concept development to practical execution and implementation of new services.\nMap and visualize end-to-end customer journeys and service experiences.\nIdentify key pain points, understand their root causes, and translate insights into concrete improvement measures that strengthen the customer experience.\nBe a bridge builder-plan and facilitate workshops and working sessions across disciplines, silos, and stakeholders.\nContribute to effective coordination and buy-in within complex organizations, ensuring decisions are made based on facts and insights.\nContribute to proposal processes, client development, and the positioning of Manyone.\nWho you are and what you'll bring\nA minimum of + 5 years of experience as a Service Designer with Norwegian and international companies across public and private sectors. \nProfessionally confident and articulate with strong communication skills.\nStrong holistic and analytical skills with a strong ability to structure complex problems and communicate clear messages visually and in writing. \nProcess leader - you are confident in the role of facilitator, able to take charge in complex situations, and thrive working with change management and securing buy-in in larger organizations.\nA collaborative, communicative team player who thrives in multidisciplinary teams\nCurious, analytical, and excited by systems-level challenges and human-centred solutions.\nExcellent communicator in Norwegian and English.\nWhy join Manyone?\nA truly global work environment with opportunities to collaborate across teams and cultures\nA supportive and inspiring team that values innovation, adaptability, and creativity\nThe opportunity to impact - With us, you get ownership of projects, relationships, and methodology. We believe in trust and professional autonomy.\nGood perks, a flexible working day-in premises right in the heart of Kvadraturen.\nHelp us shape everything that’s next.\nEvery day, from our 14 locations in 10 countries, our more than 250 strategists, designers, and technologists help businesses grow by providing a clear vision, creative problem-solving, and concrete results. Across industries and markets, there are endless possibilities to make bold change happen, and we want to be our clients’ business partner of choice.\nThinking about joining Manyone and would like to know more? Read more at manyone.com/careers.","description_format":"text","description_chars":3442,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Norwegian","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["UI/UX Design","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-09T12:46:13Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.839,"p_room":0.9,"age_days":13,"expected_fill_days":29,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/manyone-senior-service-designer","json_url":"https://alion.io/job/manyone-senior-service-designer.json","meta":{"generated_at":"2026-10-23T22:01:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4535,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1040543},"rest":"https://alion.io/mcp/rest/get_company?id=1040543"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmanyone-senior-service-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmanyone-senior-service-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmanyone-senior-service-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/manyone-senior-service-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmanyone-senior-service-designer"}]}