{"id":2936612,"url":"https://alion.io/job/mapfre-office-clerk-ii","title":"OFFICE CLERK II","company":{"id":1799673,"name":"Mapfre","domain":"mapfre.com","url":"https://alion.io/company/mapfre-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Juan, Puerto Rico"],"countries":["PR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":11,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":22000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-21T17:58:06Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Descripción\nEl tiempo que inviertes en MAPFRE cobra sentido. Ponemos a tu alcance oportunidades de desarrollo profesional valorando la diversidad. Aquí podrás transformar tu tiempo en aprendizaje y experiencias. Nuestro entorno abierto y colaborativo de trabajo está lleno de oportunidades y retos apasionantes en el que las personas son el centro, te permite aportar soluciones innovadoras que mejoran la vida de las personas.\nActualmente contamos con una oportunidad de empleo para un(a) Oficinista para nuestra oficina central en Hato Rey.\nFunciones\nRegistrar y aplicar pagos en los sistemas de cobranza correspondientes a las diferentes líneas de negocio de MAPFRE Life.\nGestionar el seguimiento y cobro de balances pendientes, asegurando una recuperación oportuna de las cuentas por cobrar.\nRealizar la entrada, actualización y validación de datos en los sistemas corporativos.\nAtender y dar seguimiento a consultas y solicitudes de asegurados y patronos a través de llamadas telefónicas, correos electrónicos y atención presencial.\nPreparar y enviar correspondencia, notificaciones y comunicaciones dirigidas a asegurados y patronos.\nMantener registros precisos y actualizados de pagos, gestiones de cobro y comunicaciones con clientes.\nBrindar un servicio al cliente de calidad, ofreciendo orientación y soluciones oportunas a los requerimientos recibidos.\nRequisitos\nGrado Asociado completado\nPreferible un (1) año de experiencia en funciones generales de oficina\nDominio de los idiomas español e inglés\nBeneficios\nSalario $11.50 p/h\nBono Variable\nBono de navidad $600\nHorario 8:15am a 4:45pm\nPlan de Retiro y Ahorros (401K) pareo dólar a dólar hasta un 6% del salario,\nSeguro de Vida,\nPlan Médico,\n15 días de vacaciones anuales,\nModerno gimnasio en edificio central, cafetería, consultorio médico,\nPrograma de Desarrollo Profesional\nPrograma de Ayuda al empleado,\nDescuento en Seguros de la compañía,\nProgramas de Reconocimientos,\nFerias de Salud,\nActividades para empleados y otros beneficios opcionales.\nMAPFRE es patrono con Igualdad de Oportunidades en el Empleo y Acción Afirmativa para Mujeres, Minorías, Veteranos y Personas con 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