{"id":3605719,"url":"https://alion.io/job/maqsam-compliance-operations-specialist","title":"Compliance Operations Specialist","company":{"id":3874016,"name":"Maqsam","domain":"maqsam.com","url":"https://alion.io/company/maqsam","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"LLM","optional":false},{"name":"PCI DSS","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-11-02T11:48:42Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T06:26:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Maqsam\nMaqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience through advanced AI technology, accurate Arabic call transcription, advanced analytics and insights, and its in-house developed Large Language Model (LLM).\nAs one of MENA’s fastest-growing tech companies, Maqsam is rapidly expanding across Saudi Arabia, the UAE, and the wider region. We’re strengthening our compliance function to support this growth, offering an exciting opportunity to make a meaningful impact in a fast-paced, innovative environment.\nYour Opportunity\nWe’re looking for a driven, detail-oriented Compliance Specialist to support our expanding compliance operations. You’ll help maintain operate compliance administrative tasks and and contribute to our compliance framework supporting compliance with local regulations and international standards such as ISO 27001\nAs our scope crosses heavily on cybersecurity cybersecurity governance and control oversight, candidates with experience or interest in cybersecurity frameworks will be especially valued. This is a hands-on, execution-first role ideal for someone who thrives in fast-paced, high-trust environments and wants to grow at the intersection of regulation, security, and innovation.\nQualifications\nBachelor’s degree in Information Technology, Information Security, or a related field.\nMin of 3 years of hands-on experience in Information Technology compliance, audit support, risk management or governance, in tech, telecom, or cloud sectors.\nHands-on experience in implementing standards and frameworks such as ISO 27001, SOC 2, or PCI DSS and regulatory controls such as CRF, NCA ECC/CCC, or PDPL.\nStrong understanding of cybersecurity principles (access control, encryption, risk treatment, incident reporting, etc.).\nExcellent communication skills to collaborate effectively across teams and with external stakeholders.\nExcellent organizational skills, with strong attention to detail and documentation quality.Ability to handle sensitive information with professionalism and discretion.\n\nWho We’re Looking For\nA detail-oriented Compliance Specialist with hands-on experience in IT compliance operations, cybersecurity governance, and regulatory requirements.\nAbility to translate frameworks and regulations into day-to-day operational activities, including:\nMaintaining compliance documentation.\nCoordinating evidence collection.\nTracking remediation actions.\nSupporting audit and certification readiness.\nSolid understanding of frameworks and standards such as ISO/IEC 27001, with practical experience supporting the implementation and ongoing operation of an Information Security Management System (ISMS).\nFamiliarity with local frameworks and regulations, such as NCA ECC/CCC, CRF, TDRA, and PDPL.\nUnderstanding of core cybersecurity controls, including:\nAccess management.\nEncryption.\nLogging and monitoring.\nRisk treatment.\nIncident reporting.\nThird-party security.\nStrong organizational skills, proactivity, and an execution-focused mindset.\nExcellent attention to detail and the ability to handle sensitive information with discretion.\nAbility to thrive in a fast-paced environment, demonstrating ownership, accuracy, and effective cross-functional coordination to maintain compliance and strengthen the organization’s cybersecurity posture.\nWhat We Provide you\nJoin a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:\nA collaborative and friendly environment with flexible hours.\nMany opportunities to learn, grow and become a world-class professional.\nA fair compensation.\nA culture that thrives on open communication and transparency.\nFirst-class health insurance.\nPart of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.\nReady to join Maqsam's team? Apply now!","description_format":"text","description_chars":3895,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Information Security","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-11-02T11:48:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":25,"reasons":["conf:0","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/maqsam-compliance-operations-specialist","json_url":"https://alion.io/job/maqsam-compliance-operations-specialist.json","meta":{"generated_at":"2026-11-04T07:44:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12077,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3874016},"rest":"https://alion.io/mcp/rest/get_company?id=3874016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaqsam-compliance-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaqsam-compliance-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaqsam-compliance-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maqsam-compliance-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaqsam-compliance-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3605719}},{"tool":"search_jobs","arguments":{"company":"maqsam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3605719},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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