{"id":3463532,"url":"https://alion.io/job/maqsam-sales-operations-specialist","title":"Sales Operations Specialist","company":{"id":3874016,"name":"Maqsam","domain":"maqsam.com","url":"https://alion.io/company/maqsam","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"LLM","optional":false},{"name":"n8n","optional":false},{"name":"Salesforce","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-10-29T14:41:09Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T18:28:15Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Maqsam\nMaqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience through advanced AI technology, accurate Arabic call transcription, advanced analytics and insights, and its in-house developed Large Language Model (LLM).\nAs one of MENA’s fastest-growing tech companies, Maqsam is rapidly expanding across Saudi Arabia, the UAE, and the wider region. We’re strengthening our compliance function to support this growth, offering an exciting opportunity to make a meaningful impact in a fast-paced, innovative environment.\nYour Opportunity\nOur Revenue Operations team is the engine behind how Maqsam sells, prices, and grows. As Sales Operations Specialist, you’ll own the systems, data, and processes that keep our sales team focused on selling. You’ll work closely with sales leadership, finance, and your RevOps peers across Marketing, Success, and Support Ops to build one connected revenue system, not four separate ones.\nThis role suits someone who enjoys turning big pipelines into clean data, ad-hoc processes into repeatable ones, and data into decisions.\nResponsibilities\nOwn CRM hygiene and pipeline integrity: stages, required fields, deal records, and data quality across the funnel\nBuild and maintain sales dashboards and reporting on pipeline coverage, conversion, win rates, sales cycle, and forecast accuracy\nRun the weekly forecast process with sales leadership and flag risks early\nSupport the deal desk with quote accuracy, pricing and discount approvals, and contract handoff to Success and Finance\nHelp design and administer territory, quota, and commission plans\nDocument and improve sales processes, from lead handoff to closed-won\nPartner with Marketing Ops on lead routing and funnel definitions, and with Success Ops on renewals and expansion handoffs\nTurn data into insights: spot trends, answer “why” questions, and recommend changes the team can act on\nExperience building workflow automations in your CRM or with tools like Zapier, Make, or n8n, such as lead routing, deal-stage triggers, alerts, and data syncs between systems \nQualifications\n2-4 years in Sales Ops, RevOps, or a similar analytical role, ideally at a B2B SaaS company\nHands-on CRM admin experience (HubSpot, Salesforce, or similar)\nWorking knowledge of SaaS metrics: pipeline coverage, ARR/MRR, NRR, churn, CAC\nA builder’s mindset: you notice broken processes and fix them without being asked\nClear communication with sales reps and executives alike.\nWhat We Provide you\nJoin a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:\nA collaborative and friendly environment with flexible hours.\nMany opportunities to learn, grow and become a world-class professional.\nA fair compensation.\nA culture that thrives on open communication and transparency.\nFirst-class health insurance.\nPart of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.\nReady to join Maqsam's team? Apply now!","description_format":"text","description_chars":3044,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-29T14:41:09Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":0.9,"age_days":11,"expected_fill_days":25,"reasons":["conf:4","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/maqsam-sales-operations-specialist","json_url":"https://alion.io/job/maqsam-sales-operations-specialist.json","meta":{"generated_at":"2026-11-10T20:05:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3874016},"rest":"https://alion.io/mcp/rest/get_company?id=3874016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmaqsam-sales-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmaqsam-sales-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmaqsam-sales-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/maqsam-sales-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmaqsam-sales-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3463532}},{"tool":"search_jobs","arguments":{"company":"maqsam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3463532},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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