Enrollment Coordinator

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

ABOUT THE JOB

As an Enrollment Coordinator you are responsible for partnering with Revenue Cycle Analysts and billing specialists to support carrier enrollment functions for medical staff to support our overall healthcare delivery model. The primary function of the Enrollment Coordinator includes supporting medical staff with carrier enrollment tasks across multiple insurance and healthplans.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Work with commercial payers to enroll providers with our client's insurance plans.
• Assist providers in completing the enrollment applications for commercial payers.
• Act as a liaison between health plans and the organization to resolve enrollment inquiries, and other issues.
• Update provider and payer credentialing tables in Athena.
• Understand provider-related billing processes and procedures for commercial payers.
• Participate in the development of internal enrollment processes.
• Provide frequent status updates to Revenue Cycle Team and Operations Leaders regarding enrollment progress through to time of completion.
• Team player approach partners with Provider Services, Revenue Cycle Management and Field Operations teammates.

QUALIFICATIONS

High School diploma and a minimum of 2 years of medical credentialing experience. Prior professional experience working with personal information and maintaining patient confidentiality. 2 years of experience working with electronic medical record software Athena is strongly preferred. Prior credentialing and database experience is also preferred.

DESIRED ATTRIBUTES

• Strong attention to detail with a focus on accuracy and quality control
• Highly organized with the ability to track and manage multiple enrollments simultaneously
• Strong time-management skills with the ability to prioritize and multitask effectively
• Self-motivated and results-oriented with a high level of ownership and accountability
• Persistent and proactive in following up with payers through completion
• Adaptable and eager to learn in a changing environment with evolving payer requirements
• Analytical mindset with strong math and problem-solving skills to support reporting and identify enrollment gaps impacting claims
• Proficient with computer software, databases, EMRs, and tracking tools (Athena experience preferred)
• Experience supporting and monitoring CAQH profiles, including initial setup, attestations, re-attestations, and issue resolution
• Excellent written, verbal, and interpersonal communication skills
• Provider-focused, patient, and service-oriented
• Collaborative team player who partners effectively with revenue cycle teammates, credentialing, and provider teams
• Comfortable working in a fast-paced, high-volume environment
• Demonstrates integrity and discretion when handling confidential medical and provider information
• Demonstrates flexibility and willingness to support team priorities beyond core responsibilities as needed

Pay Range: $24.00-30.00/hr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.