{"id":4310798,"url":"https://alion.io/job/marcliffe-porter","title":"Porter","company":{"id":2439843,"name":"Marcliffe","domain":"marcliffe.com","url":"https://alion.io/company/marcliffe","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aberdeen, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-14T13:07:49Z","employer_posted_date":"2026-04-14","last_verified_at":"2026-11-14T12:08:26Z","board_verified":true,"closed_at":null,"days_open":213,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":213},"description":"JOIN OUR TEAM\nMarcliffe Hotel is looking for a friendly, professional and well-presented Front of House Porter to join the team.\nAs the first and last point of contact when guests arrive and leave the hotel, the Front of House Porter will provide a warm and friendly welcome to all guests and ensure they have a unique and memorable five-star luxury experience throughout their visit.\nABOUT MARCLIFFE\nA couthy character nestled in eight acres of nature. A place woven into the fabric of the North East of Scotland. A country hideaway on the edge of the city steeped in stories. Marcliffe is an elevated, luxury Scottish 5-star hotel destination wrapped in warmth and wonder, where traditions are cherished and memories feel timeless. Situated on the doorstep of scenic Royal Deeside, the hotel offers the perfect place to explore the very best of Aberdeen and Aberdeenshire.\nABOUT THE ROLE\nProvide warm welcome and anticipation of guest needs throughout their stay through to departure and cater to those who require extra assistance and attention.\n\nEnsure regular and VIP guests are receiving appropriate service and ensure their requests are carried out.\n\nCater to guests who require extra assistance and attention.\n\nSupply guests with information regarding property amenities, services, room features, and local areas of interest and activities.\n\nWork in collaboration with all other departments to ensure accurate reservation and function details are known (rooms, restaurant, bar & functions) for efficient guest services and set up.\n\nSupport all operational teams in the accurate and timely set-up of meeting rooms and function areas.\n\nProvide accurate wait times and escort guests in a friendly and professional manner to the dining and bar areas.\n\nDeliver room service to guests.\n\nAssist with luggage and other equipment (golf clubs etc.)\n\nABOUT YOU\nCustomer service focused with ability to relate well to all hotel guests and employees.\n\nDriven, charismatic, passionate, and proactive with a hands-on approach.\n\nPersonable, highly empathetic, self-motivated, and able to work independently.\n\nAbility to multi-task and learn quickly.\n\nGood command of the English language is essential, both written and verbal.\n\nExcellent communication skills and the ability to work well with others in a team.\n\nProfessional in demeanour and presentation.\n\nStrong organisation time management skills, attention to detail.\n\nAdaptable, innovative and flexible to business demands.\n\nOperate effectively in a fast-paced environment and make informed and considered decisions.\n\nDelegate and/or escalate to ensure effective customer service.\n\nBENEFITS & REWARDS\nWe believe in rewarding our team and creating a positive working environment. In return, you can expect:\nCompetitive hourly rate\n\nEmployee discount on dining and stays\n\nOn-site parking\n\nComplimentary staff meals and uniform\n\nMonthly Employee of the Month recognition\n\nGratuities (shared monthly through Tronc)\n\nComprehensive training and clear opportunities for progression","description_format":"text","description_chars":3021,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-14T12:08:26Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.139,"p_room":0.28,"age_days":213,"expected_fill_days":26,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-14T12:41:47Z"},"pay":null,"html_url":"https://alion.io/job/marcliffe-porter","json_url":"https://alion.io/job/marcliffe-porter.json","meta":{"generated_at":"2026-11-14T12:41:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12441,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2439843},"rest":"https://alion.io/mcp/rest/get_company?id=2439843"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarcliffe-porter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarcliffe-porter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarcliffe-porter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marcliffe-porter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarcliffe-porter"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4310798}},{"tool":"search_jobs","arguments":{"company":"marcliffe.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4310798},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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