Learning & Quality Analyst
Marcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance business performance. Our diverse portfolio spans across conferences, summits, training programs, and corporate solutions, all meticulously crafted to address the evolving needs of today’s dynamic business landscape. At the heart of our operations is a commitment to excellence and a passion for fostering connections that lead to actionable insights and transformative outcomes.
At Marcus Evans, our people are the cornerstone of our success, and the Global Learning & Quality(L&Q) department is integral to nurturing that cornerstone. Currently, the L&Q team is essential in shaping our workforce through comprehensive new hire training and ongoing professional development. This role is already pivotal, directly influencing our organizational growth and operational excellence.
Looking ahead, our vision for the Global L&Q department extends far beyond traditional training. We aim to evolve into a strategic partner that drives not only individual growth but also broader business analysis and development. By integrating deeper insights and strategic thinking, the L&Q department will become a central force in guiding organizational success and decision-making, solidifying its position as a key driver of our company's future achievements.
This is your opportunity to be a central force in elevating our L&Q strategy through analytics excellence, meaningful insights, and a genuine passion for learning both your own and that of those around you.
This is a role for our Hyderabad office.
Key Responsibilities
Data Management and Ownership - Manage global L&Q data across business verticals, ensuring data integrity, accuracy, and consistency throughout the employee life cycle.
Reporting and Analytics - Develop, maintain, and deliver regular and ad hoc reports, dashboards, and data visualisations using Power BI, Excel, and other relevant tools to track training, quality, and business performance.
Business Analysis and Insights - Gather and understand reporting and business requirements, analyse information, identify trends and gaps, and translate findings into clear, actionable insights for stakeholders.
Candidate Interaction and Coordination - Communicate with candidates as required, provide relevant information and guidance, coordinate follow-ups, and ensure a professional and consistent candidate experience.
Training and Knowledge Sharing - Support and deliver training sessions for employees and relevant stakeholders, explain processes and tools clearly, and provide ongoing guidance to support effective adoption.
Process Improvement - Review existing workflows, reporting practices, and data collection processes; identify opportunities for improvement; and support the implementation of practical solutions that improve efficiency and consistency.
Programme Evaluation - Review the effectiveness of L&Q programmes using relevant data and feedback, highlighting areas for improvement and supporting continuous learning and quality enhancement.
Stakeholder Collaboration - Work closely with L&Q teams, business leaders, and cross-functional stakeholders to clarify requirements, share findings, and ensure reporting and operational activities align with business needs.
Compliance and Accuracy - Follow applicable data management policies and governance standards, maintaining accuracy, confidentiality, and transparency in reporting and data handling.
Basic Qualifications
Bachelor’s degree in Business Administration, Business Analytics, Human Resources, or a related field.
Minimum of 1-3 years of experience in business analysis, reporting, data analysis, training coordination, or a related role, preferably within Learning & Quality or HR.
Proficiency in Microsoft Excel and Power BI, with experience developing reports, dashboards, and visualisations to support business and operational requirements.
Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and translate findings into actionable insights.
Experience gathering, consolidating, validating, and analysing multiple data sets, ensuring accuracy and consistency in reporting.
Ability to understand business processes, gather requirements, identify improvement opportunities, and support the implementation of effective solutions.
Excellent communication and interpersonal skills, with the ability to interact professionally with candidates, stakeholders, and cross-functional teams.
Experience facilitating or delivering training sessions, providing guidance to participants, and communicating processes and information effectively.
Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and delivering accurate results within deadlines.
Quick learner with a proactive and adaptable mindset, open to new technologies, processes, and evolving organisational needs.
Preferred Qualifications
Master’s degree in Business Administration, Business Analytics, Human Resources, or a related field.
Experience working within a global organisation, with exposure to international business processes, reporting requirements, and stakeholder collaboration.
Advanced knowledge of data reporting and visualisation tools, including Power BI, CRM platforms, and other relevant business applications, with the ability to leverage technology to improve reporting efficiency and support business requirements.
Exposure to process improvement initiatives, workflow optimisation, or the development of standardised procedures and reporting practices.
Compensation & Benefits
Competitive Salary: A compensation package that reflects your expertise and experience.
Hybrid Work Model: Enjoy the flexibility of working from home after successfully completing your probation period.
Incredible Office Culture: Join a workplace that feels like family, where support and camaraderie are part of our DNA.
Continuous Learning: Access both internal and external training opportunities to enhance your skills and stay ahead in your career.
Executive-Level Exposure: Collaborate closely with C-level executives and Directors, gaining invaluable insights and experience.
Global Collaboration: Work with diverse teams across multiple locations, broadening your professional horizon.
Engaging Office Activities: Participate in dedicated office engagement initiatives that foster a vibrant and dynamic work environment.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.