{"id":4183222,"url":"https://alion.io/job/marex-application-support-analyst-peoplesoft-vn3323","title":"Application Support Analyst, PeopleSoft (VN3323)","company":{"id":1821133,"name":"Marex","domain":"marex.com","url":"https://alion.io/company/marex-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0,"stale_share":0.692,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IBM MQ","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"COBOL","optional":true}],"status":"live","first_seen_at":"2026-11-12T12:06:21Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T17:51:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Marex\nMarex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.\nRole Summary\nThe Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients.\nThe Application Support Analyst is responsible for taking ownership of issues and providing procedural and technical support to various teams and internal/external stakeholders. In addition to driving resolution of day-to-day issues, managing incidents and outages to resolution, this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group.\nResponsibilities\nProvide support for all trading and back-office platforms offered by Marex to both internal and external client base\nSupport business users offering second and third line support\nCreate and deploy PowerShell scripts providing a range of business functions\nManage new system analysis and implementation\nProvide incident management per ITIL standards\nLiaison between technology department and business groups to communicate system changes\nManage process and trading system documentation; produce and regularly maintain to a high standard\nEnsure active tasks retain focus through workflow and prioritization awareness\nManage vendor system upgrades and implementation\nManage exchange relationships and project manage mandatory upgrades\nManage technical client onboarding\nComplete exchange reporting and compliance audits\nProvide consultative sales support\nManage client technical requirements within Marex technology department\nComplete monthly transactional and volume reporting across all systems\nAdhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with\nRole model for demonstrating highest level standards of integrity and conduct and reflecting Company Value\nAt all times complying with the FCA’s Code of Conduct Marex’s Code of Conduct\nTo ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility\nTo report any breaches of policy to Compliance and/ or your supervisor as required\nTo escalate risk events immediately\nTo provide input to risk management processes, as required.\nThe Company may require you to carry out other duties from time to time.\nCompetencies, Skills and Experience\nCompetencies\nA collaborative team player, approachable, self-efficient and influences a positive work environment\nDemonstrates curiosity\nResilient in a challenging, fast-paced environment\nExcels at building relationships, networking and influencing others\nStrategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness\nSkills and Experience\nBachelor’s degree in any relevant field\nSolid background in Windows, Linux/Unix OS, including SQL and Oracle database architecture\nMust be able to work under demanding conditions with a calm demeanor\nExperience gained in a financial services background, ideally banking\nAbility to work as part of a team in an environment with changing expectations\nProven ability to show a proactiveness in picking up issues and improving existing processes\nProcess-driven and systematic mindset\nExperience with ITIL and change management processes\nExcellent documentation, communication, and organizational skills\nAbility to build strong relationships with Application Development teams and business sponsors\nGeneral front-to-back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trade\nExperience in exchange and vendor management with a view to project manage exchange/system critical upgrades\nKnowledge of server-side infrastructure and admin tools to include the following systems: TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics and ION Suite\nAbility to work shifts patterns (if required)\nKnowledge of Fix Messaging protocol, including support experience\nKnowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets\nExperience in technical onboarding of new APIs and systems\nPrior experience in a consultative sales support role, liaising directly with clients in a technical capacity\nKnowledge and expertise in high frequency trading platforms\nExcellent verbal and written communication skills\nDesirable - Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this\nCompany Values\nActing as a role model for the values of the Company:\nRespect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.\nIntegrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves.\nCollaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.\nDeveloping our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.\nAdaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.\nConduct Rules\nYou must:\nAct with integrity\nAct with due skill, care and diligence\nBe open and cooperative with the FCA, the PRA and other regulators\nPay due regard to the interests of customers and treat them fairly\nObserve proper standard of market conductAct to deliver good outcomes for retail customers\nMarex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.\nIf you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.","description_format":"text","description_chars":7389,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Brokerage & Trading Platforms","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-12T17:51:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":17,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T19:22:47Z"},"pay":null,"html_url":"https://alion.io/job/marex-application-support-analyst-peoplesoft-vn3323","json_url":"https://alion.io/job/marex-application-support-analyst-peoplesoft-vn3323.json","meta":{"generated_at":"2026-11-12T19:22:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40829,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1821133},"rest":"https://alion.io/mcp/rest/get_company?id=1821133"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarex-application-support-analyst-peoplesoft-vn3323"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarex-application-support-analyst-peoplesoft-vn3323"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarex-application-support-analyst-peoplesoft-vn3323"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marex-application-support-analyst-peoplesoft-vn3323\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarex-application-support-analyst-peoplesoft-vn3323"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4183222}},{"tool":"search_jobs","arguments":{"company":"marex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4183222},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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