{"id":540088,"url":"https://alion.io/job/marinabaysands-fb-assistant-general-manager-private-club-lounge-pre-opening","title":"F&B Assistant General Manager - Private Club Lounge (Pre-opening)","company":{"id":449037,"name":"Marina Bay Sands","domain":"marinabaysands.com","url":"https://alion.io/company/marinabaysands","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":47,"ghost_share":0,"stale_share":0.66,"repost_share":0,"time_to_fill_p50_days":119,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":139000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2378},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-09-24T18:02:03Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"WE TAKE YOU ABOVE BEYOND\nTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.\nJob Responsibilities\nGuest Experience & VIP Relationship Leadership\nOwn the overall guest experience strategy and execution for the Private Lounge & Bar.\nBuild meaningful relationships with repeat guests, Paiza patrons and VIP clientele.\nEnsure guest preferences, dining history and service expectations are understood, maintained and consistently executed.\nServe as the primary escalation point for sensitive guest recovery and high-impact service situations.\nWork closely with Casino Hosts, Butler Services and Hotel Operations to create seamless premium guest journeys.\nIdentify opportunities to surprise, delight and retain high-value guests through personalized experiences.\nService Leadership & Culture\nLead and embed a culture of luxury hospitality, professionalism and accountability.\nCoach leaders and frontline teams on anticipation, guest recognition and emotional intelligence.\nDrive Forbes-aligned service behaviors and ensure standards translate into guest perception rather than checklist compliance.\nDevelop internal service talent and succession pipelines for future leadership roles.\nConduct regular service observations and provide actionable coaching feedback.\nBusiness & Operational Performance\nOversee daily operations across lounges, bar and associated guest service areas.\nMonitor productivity, service efficiency and cost controls without compromising guest experience.\nReview operational performance and implement continuous improvement initiatives.\nEnsure hygiene, safety, inventory and financial controls remain compliant with company standards.\nSupport opening readiness, operational refinements and new guest experience initiatives.\nStakeholder & Strategic Partnerships\nDevelop strong partnerships with Casino Operations, Hotel Operations, Butler Services, Marketing, Finance and Human Resources.\nPartner with internal stakeholders to identify opportunities to enhance the Private Lounge & Bar experience.\nSupport the General Manager in positioning PSR as a market-leading luxury hospitality concept.\nRepresent the outlet in management meetings and cross-functional initiatives.\nJob Requirements\nEducation and Certification\nDiploma or Degree in Hospitality Management, Hotel Management, Restaurant Management or a related discipline.\nRelevant luxury hospitality experience may be considered in lieu of formal qualifications.\nExperience\nMinimum 5 years of proven leadership experience in luxury hospitality, private clubs, executive lounges, integrated resorts or Forbes-rated environments.\nOther Prerequisite\nExtensive experience managing VIPs\nStrong understanding of luxury service principles including personalization, anticipation, discretion and guest recognition\nStrong knowledge of F&B operations, financial management, service excellence, manpower planning and operational controls\nAbility to lead, coach and develop high-performing teams\nAbility to build strong partnerships across multiple stakeholders and operational departments\nExcellent communication and interpersonal skills Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs\nAbility to perform in a fast-paced, under pressure and luxury hospitality environment\nAble to work shifts, weekends and public holidays.\nPositive attitude and willing to learn and grow in hospitality industry within premium luxury service environment.\nAbility to communicate effectively with a diverse international guest profile. Additional language proficiency may be advantageous.\n\nMarina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.","description_format":"text","description_chars":4042,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-08T08:30:40Z"}],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.673,"p_room":1,"age_days":21,"expected_fill_days":119,"reasons":["conf:2","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/marinabaysands-fb-assistant-general-manager-private-club-lounge-pre-opening","json_url":"https://alion.io/job/marinabaysands-fb-assistant-general-manager-private-club-lounge-pre-opening.json","meta":{"generated_at":"2026-09-24T18:59:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}