{"id":1347906,"url":"https://alion.io/job/marinersmuseum-guest-experiences-associate-part-time","title":"Guest Experiences Associate, Part-Time","company":{"id":1770719,"name":"marinersmuseum","domain":"marinersmuseum.org","url":"https://alion.io/company/marinersmuseum","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newport News, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":74000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":530},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T18:26:46Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-09-28T07:10:16Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nThe Mariners’ Museum and Park’s mission is to connect people to the world’s waters, because through the water - through our shared maritime heritage - we are connected to one another. The Guest Experiences Associate serves as a welcoming, knowledgeable, and enthusiastic ambassador for The Mariners’ Museum and Park, creating positive and memorable experiences for every guest while bringing The Mariners' mission to life. This position supports front desk, admissions, membership, and retail operations while helping guests discover The Mariners' collections, programs, events, and Park offerings. Through exceptional customer service and meaningful interactions, the Guest Experiences Associate builds connections with visitors by answering questions, anticipating guest needs, and connecting them with experiences and opportunities that enhance their visit.\nThis is a part-time, hourly, non-exempt position working up to 20 hours a week and paying $15.00 an hour. The ideal candidate must be able to work weekends, holidays, and occasional evenings.\nNo phone calls, please - only applicants being considered for interviews will be contacted. \nDuties:\nWelcome each guest to The Mariners' in a warm, friendly, and professional manner. \nServe as a knowledgeable and enthusiastic representative of The Mariners’ Museum and Park.\nOperate the admissions desk, including processing admissions, memberships, retail, and other transactions. \nProvide information about the Museum Collections, programs, events, tours, and other offerings.\nAssist guests with questions, directions, accessibility needs, and general wayfinding throughout the Museum and Park.\nPromote memberships, programs, events, tours, and other opportunities relevant to guests.\nSupport special events, programs, and other Guest Experiences initiatives as needed.\nAssist with opening and closing procedures, daily counts, cash handling, and other front-of-house operations.\nMaintain a clean, organized, and welcoming admissions and retail environment.\nCreate positive interactions that encourage guests to explore more of The Mariners' and return in the future.\nOther duties as assigned. \nRequirements\nKnowledge, Skills, Abilities:\nProfessional, outgoing, friendly, and service-oriented. \nExceptional communication skills. \nAble to communicate enthusiasm for The Mariners' mission and its programs.\nAble to provide excellent customer service in a busy, public-facing environment.\nComfortable handling cash and credit card transactions.\nMust have the ability to gracefully handle multiple tasks simultaneously.\nBasic computer skills and cash register experience are helpful.\nEducation and Experience:\nHigh School graduate or equivalent required.\nTwo years of experience in customer service and cash-handling preferred. \nConditions of Employment:\nMust be able to work weekends, holidays, and occasional evenings. \nMust be able to pass a background check and possess a clear motor vehicle record for employment. \nSalary Description\n$15 / hour","description_format":"text","description_chars":3012,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Real Estate","Space & Aerospace"],"lifecycle":[{"event":"open","at":"2026-09-27T17:33:15Z"}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":1,"age_days":4,"expected_fill_days":15,"reasons":["conf:46","win:early","comp:junior"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/marinersmuseum-guest-experiences-associate-part-time","json_url":"https://alion.io/job/marinersmuseum-guest-experiences-associate-part-time.json","meta":{"generated_at":"2026-10-01T00:02:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":21,"day_limit":5000,"remaining_today":4979,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}