{"id":1420624,"url":"https://alion.io/job/markade-plumbing-operations-manager-plumbing","title":"Operations Manager - Plumbing","company":{"id":456097,"name":"Markade Plumbing","domain":"markade.net","url":"https://alion.io/company/markade-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glendale, United States","Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":148000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T19:27:20Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-15T08:52:55Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"Company Background:\nWe are 30+ (and growing) market-leading operating companies that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions. We are actively building the nation’s preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients-including Fortune 500 companies and other industry leaders across the United States-with reliable, innovative service. Learn more about us at www.kelso-industries.com \nOPERATIONS MANAGER\nCompany: Markade Plumbing\nLocation: Phoenix, Arizona\nPOSITION SUMMARY\nThe Operations Manager will lead the day-to-day operations of Markade Plumbing, with overall responsibility for project execution, field operations, financial performance, workforce planning, safety, quality, and customer satisfaction.\nThis is a hands-on leadership role for an experienced commercial plumbing professional who can run the operation, develop the team, strengthen processes, and ensure projects are completed safely, profitably, and according to customer commitments.\nPRIMARY RESPONSIBILITIES\nOperations Leadership\nLead the day-to-day operations of Markade Plumbing.\nDirect project management, field operations, manpower planning, purchasing, and operational support.\nEstablish operational priorities, performance expectations, and accountability across the organization.\nLead and develop Project Managers, superintendents, foremen, and operational support staff.\nMaintain visibility into project performance, staffing needs, customer commitments, and operational risks.\nIdentify and implement process improvements that support consistent execution and profitable growth.\nCoordinate with President on business priorities, resources, and organizational initiatives.\nProject and Field Execution\nOversee commercial plumbing projects from preconstruction handoff through execution, closeout, and warranty.\nEnsure projects are properly planned, staffed, scheduled, and executed according to contractual requirements.\nConduct regular project reviews covering schedule, labor, productivity, procurement, cost, billing, change orders, quality, and risk.\nHold Project Managers and field leaders accountable for accurate forecasts, schedules, documentation, and project results.\nProvide direct leadership and intervention on underperforming or high-risk projects.\nEnsure effective coordination between estimating, preconstruction, project management, purchasing, and field operations.\nMaintain a regular presence on project sites and stay closely connected to field leadership.\nFinancial Performance\nMaintain accountability for the financial and operational performance of Markade Plumbing.\nDevelop operating budgets, revenue forecasts, manpower plans, and annual performance goals.\nMonitor project profitability, gross margin, labor productivity, backlog, cash flow, and other key performance indicators.\nEnsure accurate forecasting, billing, cost reporting, change-order management, and project closeout.\nReview financial results with Project Managers and hold leaders accountable for project performance.\nEvaluate operational capacity, staffing requirements, and risk when reviewing potential projects.\nDevelop and execute recovery plans for projects that are not meeting expectations.\nPeople and Workforce Leadership\nLead, coach, and develop project management and field leadership teams.\nEstablish clear expectations and measurable performance standards.\nDevelop short- and long-term manpower plans based on backlog and project schedules.\nEnsure field leadership and skilled labor are effectively assigned across projects.\nPartner with Human Resources and Talent Acquisition to anticipate and address hiring needs.\nSupport employee development, succession planning, performance management, and retention.\nBuild a culture of teamwork, urgency, ownership, and accountability.\nSafety, Quality, and Customer Relationships\nChampion a safety-first culture throughout the organization.\nHold operational leaders accountable for safe, organized, and professional project sites.\nEnsure work meets project specifications, quality standards, applicable codes, and contractual requirements.\nMaintain strong relationships with general contractors, owners, vendors, subcontractors, and other business partners.\nServe as the senior point of escalation for significant customer, project, or operational concerns.\nProtect Markade Plumbing’s reputation through reliable execution, responsiveness, and professionalism.\nSupport business development and repeat-work opportunities through strong customer relationships and operational performance.\nQUALIFICATIONS\nBachelor’s degree in Construction Management, Engineering, Business, or a related discipline preferred.\nFifteen or more years of commercial plumbing construction experience, including at least seven years leading construction operations, project teams, and field personnel.\nRelevant plumbing license, trade certification, or advanced construction training preferred.\nProficiency with Microsoft Office and construction project-management, scheduling, and financial-reporting systems.\nStrong commercial plumbing and field-operations knowledge.\nExperience overseeing multiple projects simultaneously.\nProven responsibility for budgets, forecasting, profitability, and operational performance.\nStrong understanding of labor productivity, scheduling, billing, and change orders.\nExperience leading Project Managers, superintendents, foremen, and skilled-trades teams.\nAbility to identify project risks and turn around underperforming projects.\nStrong leadership, communication, decision-making, and customer-service skills.\nPhoenix-area commercial construction experience and industry relationships preferred.\nADDITIONAL REQUIREMENTS\nAbility to travel regularly to project sites and other company locations.\nAbility to work additional hours as needed to support project and operational requirements.\nValid driver’s license and proof of insurability when job duties require the use of a motor vehicle.\nMust comply with all applicable safety requirements, laws, regulations, company policies, and customer requirements.\nMust exercise discretion and maintain confidentiality regarding employees, customers, projects, and company information.\nRepresent Markade Plumbing and Kelso Industries professionally while exemplifying the organization’s core values and ethical business principles.\nCompany Core Values\nAccountability\nReliability\nIntegrity\nSafety\nCommunication\nWhy Join Us?\nWe’re committed to attracting talented individuals who seek a company with a strong foundation of success and an outstanding culture. We proactively provide competitive compensation, comprehensive benefits, and clear pathways for career advancement with autonomy and flexibility in an entrepreneurial environment.\nLearn more about us at www.kelso-industries.com \nWe celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.","description_format":"text","description_chars":7317,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-28T22:15:47Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.653,"p_room":0.55,"age_days":47,"expected_fill_days":34,"reasons":["conf:5","win:tail"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/markade-plumbing-operations-manager-plumbing","json_url":"https://alion.io/job/markade-plumbing-operations-manager-plumbing.json","meta":{"generated_at":"2026-11-15T20:10:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14354,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":456097},"rest":"https://alion.io/mcp/rest/get_company?id=456097"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarkade-plumbing-operations-manager-plumbing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarkade-plumbing-operations-manager-plumbing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarkade-plumbing-operations-manager-plumbing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/markade-plumbing-operations-manager-plumbing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarkade-plumbing-operations-manager-plumbing"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1420624}},{"tool":"search_jobs","arguments":{"company":"markade.net","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1420624},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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