{"id":3710270,"url":"https://alion.io/job/markel-delegated-claims-technican","title":"Delegated Claims Technican","company":{"id":1856685,"name":"Markel","domain":"markel.com","url":"https://alion.io/company/markel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":22,"ghost_share":0,"stale_share":0.818,"repost_share":0.045,"time_to_fill_p50_days":38,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T22:47:22Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T18:19:49Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Delegated Claims TechnicianLeeds | Hybrid Working (4 Days Office / 1 Day Home)\nHelp Shape the Standards Behind Great Claims Outcomes!\nAt Markel, great claims outcomes don't just happen. They rely on strong governance, effective partnerships and robust oversight. We're looking for a Delegated Claims Technician to join our Claims team in Leeds. This is an exciting opportunity for an insurance professional who enjoys analysing information, building stakeholder relationships and helping driving continuous improvement across delegated claims arrangements.\nThis role offers the chance to work closely with both internal and external stakeholders, helping to ensure claims handled by delegated claims providers are delivered to the high standards our customers, brokers and business expect.\nImportantly, this is not a traditional claims handling role. Instead, you'll play a key role in helping oversee and support our network of delegated claims providers, ensuring claims are managed effectively, compliantly and in line with Markel's expectations.\nWhy This Role?\nThis position offers a unique opportunity to develop expertise in delegated authority and claims governance, whilst working closely with internal stakeholders and external service providers across the insurance market. You'll gain exposure to a broad range of schemes, products and claims operations, making this an excellent next step for someone looking to build a long-term career within the insurance industry.\nWhat You'll Be Doing:\nAs Delegated Claims Technician, you'll help support the oversight and management of delegated claims arrangements, helping to ensure service standards, compliance requirements and business expectations are consistently achieved.\nYour responsibilities will include:\nReviewing bordereaux, management information and performance data to identify trends, risks and areas for improvement.\nMonitoring delegated claims providers against agreed service standards and reporting requirements.\nSupporting the onboarding, renewal and offboarding of delegated claims authority agreements.\nDeveloping strong working relationships with third-party administrators and delegated service providers.\nSupporting governance, oversight and audit activities across delegated claims arrangements.\nMaintaining delegated claims dashboards and regulatory records.\nWorking collaboratively with Claims, Underwriting, Compliance and Operational stakeholders across the business.\nIdentifying opportunities to improve processes, controls and service delivery.\nWhat We're Looking For:\nWe'd love to hear from candidates who have:\nEssential\nPrevious experience within the insurance industry ideally.\nExperience in claims, delegated authority, claims operations, governance, oversight or a similar environment.\nStrong stakeholder management and relationship-building skills.\nExcellent communication skills, both written and verbal.\nHigh levels of attention to detail and organisational capability.\nExperience analysing data, MI or operational reporting.\nA proactive, solutions-focused mindset.\nDesirable\nExperience working with delegated claims authority arrangements.\nKnowledge of third-party administrator (TPA) oversight.\nExposure to bordereaux reviews, audits or compliance monitoring.\nCommercial insurance experience, although candidates from other insurance backgrounds will also be considered.\nWhat Success Looks Like:\nIn this role, you'll be someone who enjoys:\nBuilding trusted relationships with internal and external stakeholders.\nWorking with data to identify trends and improve outcomes.\nMaintaining governance and regulatory standards.\nTaking ownership and finding solutions.\nSupporting the delivery of market-leading claims service.\nProfessional Qualification Support:\nWe're committed to investing in your development and offer fully funded professional qualifications alongside achievement awards:\n£1,000 for CII Certificate completion\n£1,500 for CII Diploma completion\n£2,500 for CII Advanced Diploma completion\nWhat You'll Receive:\nCompetitive salary & generous annual bonus\nHybrid working\n25 days holiday plus bank holidays\nBuy and sell holiday scheme\nPrivate medical insurance\nDental cover\nCompany pension scheme\nLife assurance\nIncome protection\nTravel insurance\nSeason ticket loan\nFully funded professional qualifications\nStructured career development opportunities\nWhy Markel?\nAt Markel, we're proud of our people-first culture and our reputation for delivering exceptional service. We empower our people to develop their careers, share ideas and make a meaningful impact.\nIf you're looking for a role where you can build specialist expertise, work with a collaborative team and contribute to a market-leading claims function, we'd love to hear from you.\nJoin Markel and help shape the future of delegated claims excellence!\nWhy Markel?\nWe're proud of our people-first culture and our reputation for delivering outstanding claims service. If you're looking for a role where you'll be trusted, developed and given genuine opportunities to progress your career, we'd love to hear from you.\nJoin Markel and build a claims career with purpose.\nMarkel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.\nWe will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at  or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.\n#LI-Hybrid #PlayYourPartUK","description_format":"text","description_chars":6202,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-11-03T22:47:22Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-05T06:29:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/markel-delegated-claims-technican","json_url":"https://alion.io/job/markel-delegated-claims-technican.json","meta":{"generated_at":"2026-11-05T19:46:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26578,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1856685},"rest":"https://alion.io/mcp/rest/get_company?id=1856685"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarkel-delegated-claims-technican"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarkel-delegated-claims-technican"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarkel-delegated-claims-technican"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/markel-delegated-claims-technican\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarkel-delegated-claims-technican"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3710270}},{"tool":"search_jobs","arguments":{"company":"markel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3710270},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}