{"id":1425786,"url":"https://alion.io/job/markel-office-manager","title":"Office Manager","company":{"id":1856685,"name":"Markel","domain":"markel.com","url":"https://alion.io/company/markel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":25,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":100000,"period":"year","method":"role_country_seniority_unknown","sample_n":45},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-01T08:31:12Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Provide office and administrative support to Markel Australia.Duties and accountabilities\nReception\nMeet and great all visitors to the local office to ensure their arrival and departure experience is genuine, friendly and efficient\nDirect all incoming telephone calls and taking and conveying messages\nBook meetings and set up rooms for conferences\nProvide refreshments or arranging catering for visitors and meeting attendees\nProvide first line contact with third party suppliers, building management, maintenance and cleaning providers: logging faults with Lloyds and following up through to complete resolution\nMaintain office stationary to appropriate level, replenishing stock as and when required\nAssistance to MD and senior colleagues\nAssist with expenses recording and submission\nManage diary and appointments\nAdministration\nAssist with travel bookings, as required\nBook couriers and taxis, as required\nMaintain and update records of company assets (including branded merchandise items)\nMaintain office equipment and escalate issues with the relevant department\nManage archiving for local office (including destruction of old hardcopy documents)\nEnsure pantry supplies are sufficient\nEnsure cleanliness and tidiness of local office\nAssist with new joiner onboarding as directed by hiring manager and Asia Pacific HR Advisor\nAssist with Company events as directed and adhere to budget provided.\nManage office move and/or refurbishment\nFinance\nAssist on analysis, budgeting and forecasting of expenses as and when needed, including marketing, travel and entertainment.\nEnsure new suppliers are onboarded in accordance with internally agreed process.\nMaintain and forward on paper documents to other Asia Pacific colleagues for their further action (tax invoices/ closings from brokers/ cheque images)\nChase brokers for outstanding closings or credit notes as required.\nAssist underwriters and finance with premium debt chasing as required.\nLiaise with local external service provider as and when directed by Asia Pacific Finance Team for tax filing matters.\nBuilding Management\nLiaise with building management team/ co-working office team and building reception to ensure all visitors to the local office are provided with building access cards\nEscalate any facilities or office management issues to London Facilities team, as appropriate\nAssume the “Health and Safety Officer” role\nBusiness Continuity Plan (BCP)\nOversee BCP for Australia including understanding the requirements, checking the resilence, ensuring accurate maintenance of call cascade and testing remote access\nManage the BCP , providing updates to the fellow colleague in Asia Pacific and London, as required\nLiaise with building management team, building reception and London Facilities team, as required\nSkills, knowledge and experience\nThe successful candidate will:\nHave experience of working within a corporate environment\nBe computer literate, they should have the ability to develop a full understanding and capability of in-house and MS systems\nDemonstrate due care and attention in following documented processes aligned to their role\nDemonstrate flexibility and a high degree of accuracy\nDemonstrate a ‘can do’ attitude that is professional and efficient\nMarkel competencies\nPursuit of excellence\nConsistently provides quality work products\nAdapts behaviour to reflect the style of others to foster effective working relationships\nFinds the most efficient and practical means of overcoming challenges\nCustomer focus\nActively looks for solutions to customer problems\nSeeks to further knowledge of customer needs\nBuilds relationships with customers and responds to needs by demonstrating tact, empathy and professionalism\nBusiness results\nSeeks the best and most direct option to accomplish tasks\nDemonstrates effective organisation skills\nApplies logic and draws accurate conclusions from information\nCollaboration\nHelps others succeed\nApproaches change in a positive manner\nListens for and acts on key information\nStrong foundations\nHolds self and others accountable to ethical standards\nTakes ownership and accountability for own development\nShows accountability and resilience in achieving goals","description_format":"text","description_chars":4181,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-09-28T23:38:21Z"}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.419,"p_room":0.44,"age_days":63,"expected_fill_days":61,"reasons":["conf:7","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/markel-office-manager","json_url":"https://alion.io/job/markel-office-manager.json","meta":{"generated_at":"2026-10-01T18:57:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1218,"day_limit":5000,"remaining_today":3782,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}