Reverse Logistics Coordinator

Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.

With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.

The Role: In this role you’ll be… responsible for managing the return, inspection, disposition, and processing of customer returns while ensuring inventory accuracy and customer satisfaction. This role works closely with warehouse operations, customer service, transportation and suppliers to ensure returned products are processed efficiently and in accordance with company policy.

Job Responsibilities:

• Coordinate the receipt and processing of returned products.
• Review returned products to determine disposition (restock, repair, disposal, etc.).
• Process returns authorizations (RMAs) and maintain accurate records.
• Monitor inventory adjustments and ensure system accuracy.
• Coordinate with transportation and warehouse teams to resolve return-related issues.
• Ensure compliance with company policies, quality standards, and regulatory systems.
• Prepare reports on return volumes, turnaround times, and KPI’s.
• Support continuous improvement initiatives to increase efficiency and reduce costs.

Job Requirements:

• High school diploma.
• 2+ years of experience in logistics, warehouse operations, or supply chain.
• Strong organizational and problem-solving skills.
• Proficiency in Microsoft Excel and WMS (SAP or ERP) software.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to lift, push and pull up to 50lbs throughout the shift

The right candidate will be aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust

• Expectations for results
• Respect and value people

If you believe you match our values and have the experience we’re looking for, apply! We can’t wait to hear from you!

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.