{"id":836042,"url":"https://alion.io/job/markem-imaje-technical-services-resource-planner","title":"Technical Services Resource Planner","company":{"id":710018,"name":"Markem Imaje","domain":"markem-imaje.com","url":"https://alion.io/company/markem-imaje-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-09-27T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":83},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-25T15:47:34Z","board_verified":false,"closed_at":"2026-09-25T15:47:34Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets.\nWith more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.\nThe Role:\nWe are looking for a highly organized and motivated Technical Services Resource Planner to manage field service operations, ensuring efficient scheduling, resource optimization, and excellent customer support within a fast-paced environment.\nWhat you will do:\nCreate service orders and allocate Field Service Resources to respond promptly to customer service requests.\nMaintain a current and accurate Field Service Technicians planning board in SAP Field Service Management to optimize resource efficiency, availability and customer responsiveness.\nProcess installations and repairs requests, ordering parts required and scheduling of related jobs in ERP (SAP) system.\nProcess and maintain Service Contract Agreement details, ordering parts required and scheduling of preventive maintenance jobs in ERP (SAP) system.\nPerform duties related to invoice collection; credit validation, obtaining purchase orders and prompt invoicing of completed service notifications.\nDetermine service stock availability and process advance shipments and returns of service parts.\nPrepare and send quotations for services to customers. \nWhat you need to have:\nExperience working within resource planning or similar highly demanding, fast paced environments with a strong administration focus\nMust be fluent in bothDutch andEnglish. An understanding of French would be beneficial but is not a necessity \nProven experience of working with SAP ECC and SAP FSM \nAbility to demonstrate logical thinking process and troubleshooting\nGood organizational skills and ability to set priorities and manage time effectively.\nStrong interpersonal, customer oriented and relationship management skills.\nProficient with MS Office, especially Outlook and Excel.\nAbility to work independently.\nYou’ll only be the right candidate if you are aligned to our values and culture:\nCollaborative entrepreneurial spirit \nWinning through customers \nHigh ethical standards, openness and trust \nExpectations for results \nRespect and value people \nIf you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you\n#LI-CP1 #SWE\nAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.\nFraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.","description_format":"text","description_chars":3930,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-12T19:06:05Z"},{"event":"close","at":"2026-09-24T01:53:57Z"},{"event":"reopen","at":"2026-09-24T08:24:27Z"},{"event":"close","at":"2026-09-25T15:47:34Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/markem-imaje-technical-services-resource-planner","json_url":"https://alion.io/job/markem-imaje-technical-services-resource-planner.json","meta":{"generated_at":"2026-09-28T03:24:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2152,"day_limit":5000,"remaining_today":2848,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}