{"id":3199763,"url":"https://alion.io/job/marketstar-team-lead-operations","title":"Team Lead - Operations","company":{"id":2825899,"name":"MarketStar","domain":"marketstar.com","url":"https://alion.io/company/market-star","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-11-10T17:19:34Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.\nDisclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately.\nRole: Team Lead - Operations.\nExperience: 4+Years,with at least 2+ yrs into People management role.\nLocation: Hyderabad.\nAbout MarketStar: \nIn everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.\nOur exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.\nWe are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!\nKey Responsibilities:\nDevelop and execute a strategy to drive long-term success with their clients at scale.\nInspire and develop the team to provide the best in market consultative solutions to shape and grow our client’s business.\nCoach and develop team members to be resilient in the face of challenges and setbacks and help them distinguish between what’s relevant to make sense of complex situations.\nDevelop and maintain a deep understanding of our Marketing Solutions product portfolio and industry knowledge to be able to guide your team through difficult customer engagements.\nBe the liaison between the client and the team. Own up Client Engagement and Sales Management for the process.\nDevelop and implement best practices and key metrics for your team to provide world class new customer education and onboarding.\nIdentify areas of opportunities in our services and contribute to the development of systems, tools, and processes to realize those opportunities.\nInfluence product enhancements, collaborating closely with marketing, product, and other cross-functional teams.\nClient Management, SLA Management, Stakeholders Management, Performance management.\nExcellent communication, organizational, customer service skills, Team Management, Time management, Good Analytical skills & strategic thinking.\nOpen to working in a 24/7 environment.\n Qualifications:\n4-5 years of overall relevant experience of which at least 1 years of experience into Managing people.\n“Degree in Sales & Marketing/Business Studies or other related areas preferred” with (Any Graduation / MBA in Sales & Marketing Preferred).\nCMS Navigation Proficiency required in handling day to day operations.\nSales knowledge on social media platform.\nPerformance Review and Reporting Skills.\nCandidates should be flexible with rostered day offs and working in shifts.\nSalesforce Hands-on Experience an added advantage.\nWhat’s in it for you?\nConstant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.\nWe are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.\nNote: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.\nIf you’re up for this job, go on and hit the “Apply Now” button!","description_format":"text","description_chars":4760,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales Enablement","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-24T07:50:55Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.579,"p_room":0.28,"age_days":69,"expected_fill_days":22,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/marketstar-team-lead-operations","json_url":"https://alion.io/job/marketstar-team-lead-operations.json","meta":{"generated_at":"2026-11-10T17:23:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6024,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2825899},"rest":"https://alion.io/mcp/rest/get_company?id=2825899"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarketstar-team-lead-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarketstar-team-lead-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarketstar-team-lead-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marketstar-team-lead-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarketstar-team-lead-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3199763}},{"tool":"search_jobs","arguments":{"company":"marketstar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3199763},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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