{"id":3482078,"url":"https://alion.io/job/marks-spencer-training-manager-lichfield-distribution-centre","title":"Training Manager – Lichfield Distribution Centre","company":{"id":45913,"name":"Marks & Spencer","domain":"marksandspencer.com","url":"https://alion.io/company/marks-and-spencer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":98,"open_postings":45,"ghost_share":0.022,"stale_share":0.133,"repost_share":0.156,"time_to_fill_p50_days":10,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lichfield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":518},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T11:23:36Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-01T16:40:36Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"A customer's shopping journey doesn't end in store, and neither does our brand. Behind every great customer experience is a world-class supply chain and our new Lichfield Distribution Centre will play a vital role in ensuring products reach our customers when and where they need them.\nThis isn't a store. It's a fast-paced logistics operation where thousands of products will be received, processed and dispatched every day.\nThis position will be accountable for the development, administration and evaluation of our operational training programs which are designed to improve and build on ourof colleagues’ knowledge and skills, all in a start-up environment!\nWhat you’ll do\nYour key accountabilities will include:\nConduct training needs assessments to identify the skills and knowledge gaps within Colleagues at the new start-up site\n\nCreate and build comprehensive training programs tailored to the sitesneeds. This could include corporate training, workshops, e-learning modules, hands-on skill acquisition sessions, and continuous professional development courses\n\nLead all aspects of the deployment of training initiatives both in-person and online. This includes scheduling training sessions, coordinating with trainers, and ensuring all logistical details are handled\n\nUse metrics and feedback to evaluate the success of training programs. This might involve conducting follow-up assessments, analysing data, and implementing improvements\n\nResponsible for the training budget, ensuring that programs are cost-effective and within the allocated resources. This includes defining terms with our training providers and controlling expenditures\n\nWho you are\nYour skills and experience will include:\nAn innovative approach to designing effective and engaging training programs that cater to diverse learning styles, utilising different techniques to keep trainees engaged and motivated throughout the learning process\n\nCapability to assess training needs and knowledge of the various tools and technologies to design, implement and evaluate training programs effectiveness, using data to drive decisions\n\nAbility to lead and motivate a team of trainers and departmental colleagues involved in training activities\n\nFamiliarity with e-learning platforms and the ability to integrate technology into training programs to improve learning experiences\n\nSkills in budgeting to create cost-effective training programs without compromising quality\n\nPlease note that we will operate a random Drug & Alcohol testing Policy at Lichfield.\nWhat’s in it for you?\nWorking at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.\nHere are just a few of the benefits that make working here even more rewarding:\n20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation\n\nCompetitive holiday allowance with the option to buy more\n\nStrong pension and life assurance to help plan for the future\n\nTailored induction and training to support your development from day one\n\nExclusive perks and savings through our M&S Choices portal\n\nMarket-leading family policies, including parental, adoption and neonatal leave\n\n24/7 wellbeing support, including virtual GP access and mental health services\n\nOne paid volunteer day a year to support a cause that matters to you\n\nEveryone’s welcome\nWe are ambitious about the future of retail. We’re reinventing, innovatingand leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customersand suppliers. Join us and make changehappen.\nWe are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.\nIf you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.","description_format":"text","description_chars":4453,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands","Online Groceries","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-29T20:27:00Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.691,"p_room":0.788,"age_days":8,"expected_fill_days":10,"reasons":["conf:1","velocity","win:late"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/marks-spencer-training-manager-lichfield-distribution-centre","json_url":"https://alion.io/job/marks-spencer-training-manager-lichfield-distribution-centre.json","meta":{"generated_at":"2026-11-01T18:11:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27883,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":45913},"rest":"https://alion.io/mcp/rest/get_company?id=45913"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarks-spencer-training-manager-lichfield-distribution-centre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarks-spencer-training-manager-lichfield-distribution-centre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarks-spencer-training-manager-lichfield-distribution-centre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marks-spencer-training-manager-lichfield-distribution-centre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarks-spencer-training-manager-lichfield-distribution-centre"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3482078}},{"tool":"search_jobs","arguments":{"company":"marksandspencer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3482078},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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