{"id":2789031,"url":"https://alion.io/job/marmon-holdings-inside-sales-supervisor","title":"Inside Sales Supervisor","company":{"id":5432,"name":"Marmon Holdings","domain":"marmon.com","url":"https://alion.io/company/marmon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":112,"ghost_share":0,"stale_share":0.946,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Granby, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T02:42:43Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Marmon Industrial Energy and InfrastructureAs a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you’llbe doing things that matter, leading at every level, and winning a better way. We’recommitted to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’sempowered to be their best.\nThe Inside Sales Supervisor is responsible for leading the day-to-day operations of a sales-focused customer service team. This role combines leadership, sales expertise, and strong interpersonal skills to manage customer accounts while overseeing team performance, ensuring customer inquiries are handled promptly and effectively. The position is responsible for monitoring key metrics and customer feedback, identifying opportunities for improvement, and partnering with the Director of Sales Operations to implement strategies that enhance customer satisfaction and drive revenue growth.\n\nEssential Duties & Responsibilities:\nManage key customer accounts via phone, email, and online platforms to address inquiries, provide product information, and support purchasing activities.\nLead, supervise, and support a team of Inside Sales Representatives.\nProvide coaching, training, and ongoing guidance to team members to optimize performance and achieve sales objectives.\nDevelop and implement strategies utilizing 80/20 red and green rules to improve customer service quality, customer satisfaction, and retention.\nMaintain a comprehensive understanding of company products and services, including features, benefits, and pricing, to effectively support customers and drive sales growth.\nMonitor and analyze sales performance metrics and customer feedback to identify areas for improvement and implement corrective actions.\nCollaborate with cross-functional teams to ensure sales and customer service activities align with business objectives.\nServe as the escalation point for complex customer issues, resolving concerns and ensuring a positive customer experience.\nFoster a positive, collaborative, and customer-focused team environment that encourages open communication and continuous improvement.\nStay informed of industry trends, competitive activity, and best practices in sales and customer service management.\nThese duties are intended to describe the general responsibilities of the Inside Sales Supervisor role and are not intended to be an exhaustive list of all job responsibilities. Additional duties and responsibilities may be assigned as business needs evolve.\nEducation & Experience Preferred:\nBachelor's degree in Engineering, Marketing, Business, Operations, or a related field preferred. Equivalent combination of education and experience will be considered.\nMinimum of five (5) years of successful experience in a sales leadership role or similar capacity.\nStrong communication, negotiation, and interpersonal skills.\nStrategic thinker with a results-driven mindset and a passion for driving business growth.\nAbility to thrive in a fast-paced, dynamic environment and adapt to changing priorities.\nExperience with CRM systems and other sales tools preferred.\nWire and cable industry experience is highly desirable.\nAbility to travel up to 35% as needed.\nWorking Conditions & Physical Requirements:\nAbility to work extended periods in a sedentary environment, including prolonged computer use and repetitive motions.\nAbility to lift and move materials weighing up to 25 pounds.\nAbility to collaborate closely with operations personnel in a manufacturing environment.\nAbility to follow all safety guidelines and wear required PPE when onsite.\nFrequent domestic and international travel.\nEqual Employment Opportunity:\nMarmon Industrial Energy & Infrastructure is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, age, sex, pregnancy, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.\nFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processesas permitted or required by applicable law.\nWe are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.","description_format":"text","description_chars":4683,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Electrical Equipment & Cables","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-10-17T18:11:48Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.613,"p_room":1,"age_days":6,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/marmon-holdings-inside-sales-supervisor","json_url":"https://alion.io/job/marmon-holdings-inside-sales-supervisor.json","meta":{"generated_at":"2026-10-22T08:19:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4570,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5432},"rest":"https://alion.io/mcp/rest/get_company?id=5432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarmon-holdings-inside-sales-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarmon-holdings-inside-sales-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarmon-holdings-inside-sales-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marmon-holdings-inside-sales-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarmon-holdings-inside-sales-supervisor"}]}