{"id":2814659,"url":"https://alion.io/job/marriott-international-assistant-event-operations-manager","title":"Assistant Event Operations Manager","company":{"id":800,"name":"Marriott International","domain":"marriott.com","url":"https://alion.io/company/marriott-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0.727,"time_to_fill_p50_days":3,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1960},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T16:26:29Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-23T10:13:09Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"JOB SUMMARY\nCommunicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance.\nCANDIDATE PROFILE\nEducation and Experience\nHigh school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.\nOR\nIf no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.\nPreferred\nExperience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills.\nCORE WORK ACTIVITIES\nManagement of Event Operations associated with Banquets, Event Services\nVerifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.\nLeads shifts and actively participates in the servicing of events.\nAdheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.).\nAssists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies.\nAttends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental).\nAttends pre-event/pre-convention meetings as needed to understand group needs.\nCommunicates critical information to the Banquet, Event Services and Event Technology teams.\nConducts room function inspections prior to each event to ensure the room is set according to specifications.\nDelegates tasks to ensure room sets are \"on time\" and meet Event Management Standards.\nVerifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores.\nMaintains attendance log for Banquet, Event Service and Event Technology employees.\nManages departmental inventories and assets including par levels and maintenance of equipment.\nOrders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs).\nSchedules Banquet and Event Service staff to forecast and service standards, while maximizing profits.\nUtilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.\nPractices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.)\nAssists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction.\nWorks with Event Planning team to verify flawless delivery of events.\nLeading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards\nVerifies knowledge and understanding of OSHA regulations are up to date.\nCreates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.\nParticipates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.\nParticipates in the development and implementation of corrective action plans.\nProviding Exceptional Customer Service\nEncourages employees to provide excellent customer service within guidelines.\nHandles guest problems and complaints, seeking assistance from manager as necessary.\nInteracts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary.\nMeets and greets guests.\nUnderstands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction.\nAssisting in Human Resource Activities\nIdentifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.\nParticipates in the employee performance appraisal process, assisting with the completion of annual performance reviews.\nSupports training when appropriate.\nAssists as needed in the interviewing and hiring of employee team members with the appropriate skills.\nSchedules employees to ensure shift coverage and meet business demands and productivity goals.\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.","description_format":"text","description_chars":6092,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-18T12:00:54Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.476,"p_room":0.35,"age_days":7,"expected_fill_days":3,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/marriott-international-assistant-event-operations-manager","json_url":"https://alion.io/job/marriott-international-assistant-event-operations-manager.json","meta":{"generated_at":"2026-10-23T13:03:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19386,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":800},"rest":"https://alion.io/mcp/rest/get_company?id=800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-international-assistant-event-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-international-assistant-event-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-international-assistant-event-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-international-assistant-event-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-international-assistant-event-operations-manager"}]}