{"id":2803908,"url":"https://alion.io/job/marriott-international-events-manager","title":"Events Manager","company":{"id":800,"name":"Marriott International","domain":"marriott.com","url":"https://alion.io/company/marriott-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0.727,"time_to_fill_p50_days":3,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orlando, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":93000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1127},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T16:53:46Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-18T10:11:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"JOB SUMMARY\nResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.\nCANDIDATE PROFILE\nEducation and Experience\nHigh school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.\nOR\n2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.\nCORE WORK ACTIVITIES\nManaging Event Logistics and Operations\nEnsures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.\nGreets customer during the event phase and hands-off to the Event Operations team for the execution of details.\nAdheres to all standards, policies, and procedures.\nEnsures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.\nManages group room blocks and meeting space for average to large-sized assigned groups.\nIdentifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.\nUses his/her judgment to integrate current trends in event management and event design.\nActs as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).\nParticipates in customer site inspections and assists with the sales process as necessary.\nPerforms other duties as assigned to meet business needs.\nSolicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.\nEnsuring and Providing Exceptional Customer Service\nDelivers excellent customer service throughout the customer experience and encourages the same from other employees.\nEmpowers employees to provide excellent customer service.\nSets a positive example for guest relations.\nCoordinates and communicates event details both verbally and in writing to the customer and property operations.\nMakes presence known to customer at all times during this process.\nOversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.\nFollows up with customer post-event.\nResponds to and handles guest problems and complaints.\nUses personal judgment and expertise to enhance the customer experience.\nStays available to solve problems and/or suggest alternatives to previous arrangements.\nWorks to continually improve customer service by integrating obtained feedback and personal judgment into action plans.\nEmphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.\nInteracts with guests to obtain feedback on product quality and service levels.\nEnsures hourly employees understand expectations and parameters for event activities.\nLeading Event Management Teams\nConducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.\nLeads formal pre-event and post-event meetings for average to large-sized assigned groups.\nFacilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).\nSupporting and Coordinating with the Sales and Marketing Function\nAssists in the sales process and revenue forecasting for customer groups.\nUp-sells products and services throughout the event process.\nForecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.\nConducting Human Resources Activities\nReviews comment cards and guest satisfaction results with employees.\nObserves service behaviors of employees and provides feedback to individuals and/or managers.\nAssists in the development and implementation of corrective action plans.\nTake initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.\nWorks with the property staff and customers to address operational challenges associated with his/her group.\nPerforms other duties as assigned to meet business needs.\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.","description_format":"text","description_chars":5046,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-18T03:55:28Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.523,"p_room":0.55,"age_days":3,"expected_fill_days":3,"reasons":["conf:1","win:tail","comp:junior,brand"],"computed_at":"2026-10-18T11:19:50Z"},"pay":null,"html_url":"https://alion.io/job/marriott-international-events-manager","json_url":"https://alion.io/job/marriott-international-events-manager.json","meta":{"generated_at":"2026-10-18T11:19:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16825,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":800},"rest":"https://alion.io/mcp/rest/get_company?id=800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-international-events-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-international-events-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-international-events-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-international-events-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-international-events-manager"}]}