{"id":2829023,"url":"https://alion.io/job/marriott-international-front-office-manager-3","title":"Front Office Manager","company":{"id":800,"name":"Marriott International","domain":"marriott.com","url":"https://alion.io/company/marriott-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0.727,"time_to_fill_p50_days":3,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":48000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1279},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T00:43:09Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T13:00:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"JOB SUMMARY\nAt AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Through overthinking every element of the guest’s stay, AC provides everything you need and nothing you don’t. Be a part of our global tribe and work with like-minded people. To those cultural innovators, join us as a Front Office Manager today. Use your inner creativity and love for art, design, and culture to engage and inspire guests.\nManage all aspects of the front office department, tending to the guests and exceeding their expectations\n\nDevelop specific goals and plans to prioritise, organise and complete your work.\n\nHandle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties\n\nBe an engaging and inspiring leader by providing motivation and support to the team\n\nPlan and execute team building activities so associates feel part of the global tribe\n\nSupervise staffing levels to ensure that guest services, operational needs and financial objectives are met\n\nBe an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations\n\nBuild and strengthen relationships with existing and new customers to enable future bookings\n\nUnderstand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals.\n\nAbout You:\nExperience with OPERA property management system or similar\n\nRelevant experience in a similar managerial role\n\nWorking rights in Australia\n\nEnthusiastic to escalate your career\n\nSelf-motivated, driven and energized in a fast-paced environment\n\nArmed with smart solutions and a can-do attitude\n\nEducation and Experience\nHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.\nOR\n2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.\n\nOur Benefits:\nExclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends\n\nBe part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month\n\nGrow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group\n\nGenuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program\n\nOpportunity to receive Employee Referral Incentives and get paid for working with your friend\n\nWork for the Largest Hotel Network in the World which values equality, diversity and inclusiveness\n\nAC Hotel is part of Marriott International's Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now!\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.","description_format":"text","description_chars":3455,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-19T01:26:15Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.832,"p_room":0.75,"age_days":2,"expected_fill_days":3,"reasons":["conf:1","wave","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/marriott-international-front-office-manager-3","json_url":"https://alion.io/job/marriott-international-front-office-manager-3.json","meta":{"generated_at":"2026-10-21T16:05:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22795,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":800},"rest":"https://alion.io/mcp/rest/get_company?id=800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-international-front-office-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-international-front-office-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-international-front-office-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-international-front-office-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-international-front-office-manager-3"}]}