{"id":3851373,"url":"https://alion.io/job/marriott-international-hotel-manager-2","title":"Hotel Manager","company":{"id":800,"name":"Marriott International","domain":"marriott.com","url":"https://alion.io/company/marriott-international","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0.727,"time_to_fill_p50_days":9,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Medina, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T15:19:15Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-13T20:02:16Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Additional Information: This hotel is owned and operated by an independent franchisee, Saudi Bonyan. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.\nThe Hotel Manager is responsible for overseeing the daily operations of the hotel, ensuring operational excellence, guest satisfaction, financial performance, and compliance with Marriott International brand standards and policies.\nOversee the daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Security, and Recreation.\n\nEnsure smooth coordination between all departments to deliver an exceptional guest experience.\n\nMaintain Marriott International brand standards, operating procedures, and quality assurance requirements.\n\nConduct regular operational inspections and ensure all hotel facilities are maintained to the highest standards.\n\nMonitor departmental performance and implement corrective actions where necessary.\n\nEnsure exceptional guest service and consistently high guest satisfaction scores.\n\nMonitor guest feedback, online reviews, and Marriott guest satisfaction performance.\n\nPersonally handle VIP guests, guest complaints, and service recovery situations.\n\nDevelop initiatives to enhance guest loyalty and the overall guest experience.\n\nMonitor hotel revenue, operating expenses, payroll, and departmental budgets.\n\nWork closely with Finance and Revenue Management to achieve financial targets.\n\nIdentify opportunities to improve profitability and operational efficiency.\n\nEnsure effective cost control without compromising service quality.\n\nLead, motivate, and develop the hotel's management team.\n\nEnsure effective communication and coordination between departments.\n\nIdentify training and development opportunities for associates.\n\nSupport succession planning and talent development in line with Marriott standards.\n\nPromote a positive working environment and strong associate engagement.\n\nEnsure full compliance with Marriott International brand standards and operating procedures.\n\nPrepare the hotel for Marriott quality assurance inspections and audits.\n\nEnsure compliance with health, safety, security, and local regulatory requirements.\n\nImplement Marriott initiatives, policies, and operational programs.\n\nWork closely with Sales, Marketing, and Revenue Management teams to maximize hotel performance.\n\nSupport business development initiatives and market positioning.\n\nIdentify opportunities to increase revenue across all hotel departments.\n\nBuild strong relationships with corporate clients, travel partners, and key stakeholders.\n\nConduct regular management meetings and operational reviews.\n\nPrepare and review monthly performance reports.\n\nMonitor departmental KPIs and ensure accountability.\n\nReport operational challenges, business opportunities, and performance results to the General Manager.\n\nThe role requires a strong hospitality professional with proven Marriott experience, excellent leadership skills, and the ability to drive operational performance while maintaining the highest standards of service quality.\nMinimum 5-7 years of experience in hotel operations management.\n\nPrevious experience working with Marriott International is strongly preferred.\n\nPrevious experience as a Director of Operations, Director of Rooms, or senior hotel operations leader is an advantage.\n\nStrong knowledge of Marriott brand standards, operational procedures, and quality assurance requirements.\n\nProven track record in managing hotel operations, guest satisfaction, and financial performance.\n\nBenefits: Accommodation and Transport\nThis company is an equal opportunity 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