Retail Clerk

POSITION SUMMARY

Retail Sales Clerk (Hourly)

The Retail Clerk position work in any of the property manages Retail point of the hotel. Retail Clerk will perform a variety of duties from inventory and stock room management to daily operation in the shops, including receiving shipments, tagging and counting new merchandise accurately, transporting heavy boxes to the stockroom, conducting monthly inventory, sales in the retail shops, organizing, cleaning, merchandising and restocking the stores. Handle cash with accuracy and will require food and beverage handling and preparation aligned with the brand standards. Also, the candidate must be able to stand and walk for long period of time.

The ideal candidate must:

Be committed to providing refined and friendly customer service

Have the ability to use a computer and Micros system

Possess excellent communication skills and the ability to sell and up sell

Enjoy working on a diversity team

Be very focused and have an eye for detail

Available to work flexible hours including holidays and weekends

Available to work in an indoor and outdoor environment.

Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise. Display merchandise in a neat, eye-appealing manner. Restock items as necessary, check expiration dates, and discard expired items. Keep storeroom neat and clean. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Verify customer identification as required. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 35 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.