{"id":3652471,"url":"https://alion.io/job/marriott-international-supa-maneja-spa-manager","title":"スパ マネージャー / Spa Manager","company":{"id":800,"name":"Marriott International","domain":"marriott.com","url":"https://alion.io/company/marriott-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0.727,"time_to_fill_p50_days":9,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kyoto, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T15:01:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-12T20:19:35Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"JOB SUMMARY\nPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.\nCANDIDATE PROFILE\nEducation and Experience\nHigh school diploma or GED; 2 years experience in the spa, guest services, or related professional area.\nCORE WORK ACTIVITIES\nSupporting Management of Spa Operations and Budgets\nAssumes the responsibilities of the Spa Director in his/her absence.\nEnsures all employees have the proper supplies, equipment and uniforms.\nComprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.\nManages supplies and equipment inventories within budget.\nMaintains cleanliness of spa and related areas and equipment.\nUnderstands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.\nEnsuring and Delivering Exceptional Customer Service\nSets a positive example for guest relations.\nInteracts with guests to obtain feedback on product quality and service levels.\nHandles guest problems and complaints.\nEmpowers employees to provide excellent customer service.\nEmphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.\nStrives to improve service performance.\nConducting Human Resources Activities\nSolicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.\nEnsures employees understand expectations and parameters.\nBrings issues to the attention of the department manager and Human Resources as necessary.\nObserves service behaviors of employees and providing feedback to individuals.\nParticipates in employee progressive discipline procedures.\nParticipates in an on-going employee recognition program.\nReviews comment cards and guest satisfaction results with employees.\nSupports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.\nSupervises on-going training initiatives and conducting training when appropriate.\nEstablishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.\nCelebrates successes and publicly recognizes the contributions of team members.\nEnsures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.\nAssists the Spa Director in managing the day-to-day operations of the spa as necessary.\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.\n **日本語スキル必須 / Japanese language skill is a must.**","description_format":"text","description_chars":3407,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-03T00:31:14Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.705,"p_room":0.45,"age_days":13,"expected_fill_days":9,"reasons":["conf:3","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/marriott-international-supa-maneja-spa-manager","json_url":"https://alion.io/job/marriott-international-supa-maneja-spa-manager.json","meta":{"generated_at":"2026-11-13T00:07:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":282,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":800},"rest":"https://alion.io/mcp/rest/get_company?id=800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-international-supa-maneja-spa-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-international-supa-maneja-spa-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-international-supa-maneja-spa-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-international-supa-maneja-spa-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-international-supa-maneja-spa-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3652471}},{"tool":"search_jobs","arguments":{"company":"marriott.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3652471},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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