{"id":3441012,"url":"https://alion.io/job/marriott-international-training-manager","title":"Training Manager","company":{"id":800,"name":"Marriott International","domain":"marriott.com","url":"https://alion.io/company/marriott-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":11,"ghost_share":0.273,"stale_share":0,"repost_share":0.727,"time_to_fill_p50_days":3,"computed_at":"2026-10-31T05:58:55Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Detroit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":86000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1938},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T17:32:42Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-31T18:56:14Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"JOB SUMMARY\nHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Specializes in performance development and learning delivery of brand and service-related topics. Plans and executes key learning delivery and leadership development activities. Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors, and leaders. Acts as subject matter expert on brand and leadership development tools and resources, educating all leaders on their resources and assisting in their development as requested/appropriate.\nMonitors compliance of all required training, including training programs for new hires, brand training initiatives, and works directly with HR and Operations Leaders to drive compliance for all required training. Understands and utilizes learning technology platforms and oversees Learning Coordinator responsibilities to support the hotel’s training needs. Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives. Conducts needs assessments, partners with continent learning team to identify appropriate programming and facilitates the delivery of both custom and corporate training programs. Participates fully in the Field Trainer Network and partners with the continent Learning organization to verify updated programs and processes are pulled through for the hotel. Measures the effectiveness of training to ensure a return on investment.\nCANDIDATE PROFILE\nEducation and Experience\n2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.\nOR\n4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.\nCORE WORK ACTIVITIES\nAdministering Employee Training Programs\nPromotes and informs employees about all training programs.\nDisplays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.\nHelps employees identify specific behaviors that will contribute to service excellence.\nEnsures employees receive on-going training to understand guest expectations.\nUses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.\nObserves service behaviors of employees and provides feedback to individuals and/or managers.\nParticipates fully in the Field Trainer Network hosted by the continent Learning team.\nSupports or oversees Learning Coordinator responsibilities to support the hotel’s learners\nUnderstands role and functionality of the digital learning platform, including impersonation, assignments and reporting capabilities.\nStays current on learning technology enhancements and new learning program launches.\nCoordinates required training programs, including identification of participants and periodic follow-up for completing, when appropriate.\nDelivers training to promote transfer of knowledge according to program learning objectives.\nThoroughly prepares for each learning event (in-person or virtual) and demonstrates a mastery of content knowledge.\nCreates an environment that enables maximum learning by employing adult leaning principles.\nDemonstrates knowledge of the uniqueness of each audience, including delivery adjustment to the various learning styles represented, as well as for any special needs that could affect the learning.\nVerifies participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.\nEvaluating Training Programs Effectiveness\nMonitors enrollment and attendance at training classes. Logs attendance within associate record.\nMeets regularly with participants to assess progress and address concerns.\nPartners with operational leaders to assess if employees demonstrate effective technical and leadership skills.\nReviews comment cards, guest satisfaction results and other data to identify areas of improvement.\nMeasures transfer of learning from training courses to the operation.\nEnsures adult learning principles are incorporated into training programs.\nAligns current training and development programs to effectively impact key business indicators.\nVerifies that management and non-management training programs are conducted in accordance with standard operating procedures.\nManaging Associate Training Program\nIdentifies performance gaps and works with managers to develop and implement appropriate training to improve performance.\nMakes any necessary adjustments to training methodology and/or re-trains as appropriate.\nAligns current training and development programs to effectively impact key business indicators.\nEstablishes guidelines so employees understand expectations and parameters.\nIncorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.\nLeverages continent learning team for learning programs and resources to meet hotel specific needs.\nDelivers specific training to improve service performance.\nDemonstrates mastery of brand acumen for the brand supported by understanding brand pillars, modeling the behavior, and holding others accountable.\nManaging Training Budgets\nParticipates in the development of the Training budget as required.\nManages budget in alignment with Human Resources and property financial goals.\nManages department controllable expenses to achieve or exceed budgeted goals.\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.","description_format":"text","description_chars":6322,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-29T05:56:50Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.268,"p_room":0.35,"age_days":11,"expected_fill_days":3,"reasons":["conf:0","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/marriott-international-training-manager","json_url":"https://alion.io/job/marriott-international-training-manager.json","meta":{"generated_at":"2026-10-31T20:42:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32568,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":800},"rest":"https://alion.io/mcp/rest/get_company?id=800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-international-training-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-international-training-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-international-training-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-international-training-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-international-training-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3441012}},{"tool":"search_jobs","arguments":{"company":"marriott.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3441012},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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