{"id":1156292,"url":"https://alion.io/job/marriott-vacation-club-sales-executive-owner-line-cypress-harbour","title":"Sales Executive - Owner Line - Cypress Harbour","company":{"id":4791,"name":"Marriott Vacation Club","domain":"mymvw.com","url":"https://alion.io/company/mymvw","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":43,"ghost_share":0,"stale_share":0.674,"repost_share":0.023,"time_to_fill_p50_days":17,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Cypress, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T21:41:48Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T03:03:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"JOB SUMMARY\nContribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).\nCANDIDATE PROFILE\nEducation and Experience\nRequired:High school diploma or GED;\nProficiency in English;\nIncumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.\n\nPreferred:One-year related experience\n\nSuccessful Candidates Will Be Willing To:\nMust be willing to work weekends and holidays as required by business needs\n JOB SPECIFIC TASKS\nBuilding and Maintaining Customer Base\nAnswer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.\nFollow up on referrals/leads from owners.\nFulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.\nContact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).\nDevelop and maintain records on customer contacts and use that information to support effective follow-up opportunities.\nMonitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.\nGiving Sales Presentations\nFollow and adhere to the Consultative Sales Process when presenting to owners and guests.\nEstablish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.\nDiscover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.\nProvide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.\nExplain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.\nComplete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.\nPractice and continue to develop and improve sales script and presentation.\nEnsure clear understanding of finance options and present as an approach to ownership.\nPrepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).\nFollow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.\nAnswer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.\nUse, demonstrate, and/or coordinate virtual tour (eTour) software for guests.\nConducting and Managing Business Transactions\nAssure complete and accurate processing of documents pertaining to sales.\nReview details of contracts with prospective owners and Owners once they decide on purchase.\nThoroughly review loan applications and financial documents with the customer and ensure completed properly.\nWork with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.\nAnalyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.\nComplete purchase summary worksheet at end of each sale.\nReach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.\nProviding Service to Others\nRespond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.\nLeverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.\nOther\nManage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.\nDemonstrate total understanding of the culture and processes of the organization.\nImprove sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).\nParticipate in formal training sessions offered by management team.\nAttend daily huddles and regularly scheduled team/manager meetings.\nAssist in the development and mentoring of other Sales/Membership Executives as requested.\nMaintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.\nPerform other duties as assigned.\nUnderstand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).\nCOMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS\nLeadership\nAdaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.\nCommunication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.\nProfessional Demeanor - Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.\nProblem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.\nManaging Execution\nDriving for Results - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.\nPlanning and Organizing - Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.\nBuilding Relationships\nCoworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.\nCustomer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions.\nLearning and Applying Personal Expertise\nApplied Learning - Seeking out and making the most of learning opportunities to improve performance of self and/or others. Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.\nApplied Business Knowledge - Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.\nBasic Competencies\nJob Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).\nMathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.\nReading Comprehension - Understanding written sentences and paragraphs in work related documents.\nWriting - Communicating effectively in writing as appropriate for the needs of the audience.\nFunctional Job Family Competencies\nDevising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.\nSales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.\nSales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.\nSales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.\nSupporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.\nSales Opportunity Analysis - Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.\nMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.","description_format":"text","description_chars":9659,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-23T21:41:48Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/marriott-vacation-club-sales-executive-owner-line-cypress-harbour","json_url":"https://alion.io/job/marriott-vacation-club-sales-executive-owner-line-cypress-harbour.json","meta":{"generated_at":"2026-09-24T06:06:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}