{"id":3773504,"url":"https://alion.io/job/marriott-vacations-worldwide-customer-relations-coordinator","title":"Customer Relations Coordinator","company":{"id":4791,"name":"Marriott Vacations Worldwide","domain":"mymvw.com","url":"https://alion.io/company/mymvw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":68,"ghost_share":0,"stale_share":0.706,"repost_share":0.015,"time_to_fill_p50_days":23,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":45000,"max":50000,"currency":"USD","period":"year","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T22:23:26Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-11T08:31:39Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"PLEASE NOTE: This is an on-site position based at the Grande Vista Sales Office in a call center environment. The role offers a base pay of $16.00 per hour plus commission, with average annual earnings typically ranging from $45,000 to $50,000. Team members work one of two scheduled shifts, 7:30 a.m. to 4:00 p.m. or 11:00 a.m. to 7:00 p.m., and must be available to work weekends and holidays as part of the regular schedule.\nAre you looking for a place where meaningful moments are made together?\nWe make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.\nWhere great benefits lead to a life fulfilled.\nCompetitive Pay \nMedical/Dental/Vision/401K opportunities \nTravel discounts \nCredit Union Membership \nTuition Reimbursement \nProfessional Counseling & Family Support \nGrowth and Development Opportunities \n*Benefit eligibility will vary by position\nAs a Coordinator Customer Relations, a typical day will include:\nCommunicates with preview tour customer via telephone before their scheduled arrival and tour date. \nYou will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. \nProvides detailed information about property amenities. \nEngages customers in conversation regarding their stay, property services, and area attractions/offerings. \nIdentifies special customer needs and arranges to have those needs fulfilled upon customer arrival. \nAddresses customers' service needs in a professional, positive, and timely manner. \nGuest Experience and Company Standards\nWelcome and greet guests and anticipate and address their needs. \nInteract with colleagues and guests professionally and promptly. \nEnjoy talking with guests by phone and/or in person with excellent written and verbal communication skills. \nAlways follow company policies and safety procedures. \nTo Become a Coordinator Customer Relations:\nAvailable to work a flexible schedule to include weekends and holidays. \nReach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. \nLift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. \nPosition may require background and drug screening contingent on company policy in accordance with applicable legal requirements. \nMarriott Vacations Worldwide is an equal 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