{"id":3233466,"url":"https://alion.io/job/marriott-vacations-worldwide-front-desk-operations-supervisor","title":"Front Desk Operations Supervisor","company":{"id":4791,"name":"Marriott Vacations Worldwide","domain":"mymvw.com","url":"https://alion.io/company/mymvw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":53,"ghost_share":0,"stale_share":0.736,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountainside, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-31T23:59:42Z","board_verified":false,"closed_at":"2026-10-31T23:59:42Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Hourly Rate: $26.65JOBSUMMARY\nSupervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests' service needs.\nAssist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.\nCORE WORK ACTIVITIES\nReport accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.\n\nFollow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information.\n\nAnticipate and address guests' service needs.\n\nSpeak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.\n\nDevelop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.\n\nStand, sit, or walk for an extended period of time.\n\nMove, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.\n\nPerform other duties as assigned.\n\nAttention to customer service with a professional and pleasant personality.\n\nAvailable to work a flexible schedule including evenings, weekends, and holidays.\n\nMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.","description_format":"text","description_chars":2120,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-25T09:40:54Z"},{"event":"close","at":"2026-10-31T23:59:42Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/marriott-vacations-worldwide-front-desk-operations-supervisor","json_url":"https://alion.io/job/marriott-vacations-worldwide-front-desk-operations-supervisor.json","meta":{"generated_at":"2026-11-01T12:20:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18987,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4791},"rest":"https://alion.io/mcp/rest/get_company?id=4791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-vacations-worldwide-front-desk-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-vacations-worldwide-front-desk-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-vacations-worldwide-front-desk-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-vacations-worldwide-front-desk-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-vacations-worldwide-front-desk-operations-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3233466}},{"tool":"search_jobs","arguments":{"company":"mymvw.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3233466},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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