{"id":3693084,"url":"https://alion.io/job/marriott-vacations-worldwide-general-manager-b-anc-esp","title":"General Manager B ANC ESP","company":{"id":4791,"name":"Marriott Vacations Worldwide","domain":"mymvw.com","url":"https://alion.io/company/mymvw","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":66,"ghost_share":0,"stale_share":0.712,"repost_share":0.015,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T17:18:41Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-14T04:40:52Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"JOB SUMMARY\nThe General Manager has overall responsibility for the MVCI Ancillary and HOA businesses, including, but not limited to P&L, monitoring guest service and process, MVCI standard implementation in the villas, reserve expenditures and planning, budget process ancillary CAPEX and associate engagement. The General Manager also liaises with the process leaders in Human Resources and Finance and Accounting as well as having a close working relationship with the property S&M team. The General Manager will work directly with leadership team and department managers to develop and maintain operational based training programs, strategic implementation of processes and pricing as well as various audits and analysis of on-site operations to drive revenue, guest service and efficiency. The General Manager has a strong understanding of cost management but also understands that an excellent value proposition drives revenue and overall financial success. The General Manager is directly responsible for the year round management and nurturing of the MVCI relationship with the Advisory Board of Directors.\nPosition responsibilities may be expanded to cover additional areas depending on the overall need of the Resort.\nCANDIDATE PROFILE\nEducation and Experience\nRequired Minimum:\n2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management of operations, sales and marketing, finance and accounting, or related disciplines.\nOR\n4-year bachelor’s degree in business administration, Hotel and Restaurant Management, or related major; 6 years experience in the management of operations, sales and marketing, finance and accounting, or related disciplines.\nPreferred:\nGeneral Manager experience in full-service property.\nAbility and willingness to work flexible hours including weekends, holidays and late nights.\nProperty industry work experience, demonstrating progressive career growth and a proven track record of exceptional performance.\nJOB SPECIFIC TASKS\nBusiness Strategy Development\nStays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans and curated commercial plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans and commercial initiatives are aligned with brand business strategies; translates global strategic plan into one that can be executed on property.\nBusiness Strategy Execution\nExecutes business plans and defined commercial plans, designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.\nSales and Marketing\nWorks closely with Sales and Marketing team to develop revenue generating strategies for the property; identifies new business leads, develops tailored sales approaches, and actively pursues leads with the Sales and Marketing team; ensures the sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.\nTalent Management and Organizational Capability\nCreates a cohesive and high-performing Executive Committee that continuously strives for positive results and growth; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for\n2\nemployees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; indentifies resources needs to strengthen property team; creates succession plans for all supervisory positions and above; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.\nBrand Champion\nServes as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents brand values in all leadership actions.\nBusiness Information Analysis\nReviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensures property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans.\nEmployee and Labour Relations\nEnsures all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees (“open door policy”); ensures pay and benefits are appropriate for the relevant labor market; celebrates the success of employees publicly; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. Through interactive leadership keeps the site teams focused on the critical components of operations to drive guest satisfaction, employee engagement, and the desired financial results. Maintains strong working relationship with other managers and stakeholders to ensure effective communications for operational issues.\nRevenue Management\nWorks with the Revenue Management team to support effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; establishes revenue strategy, in conjunction with the Revenue Management team, that supports brand positioning in the local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies whilst controlling labour and capital expenses.\nBusiness Efficiency\nWorks on streamlining operational procedures through more efficient use of existing programs, systems and internal processes. Directs employees to strive for continuous improvement in all areas of responsibility. Directly responsible for all operating departments of the site, including but not limited to Engineering, Housekeeping, Front Office, Spa, F&B, Marketplace (retail), Pools, and activities.\nResponsibility and oversight of the ancillary and HOA (Home Owners Association) budgets, including the reserve fund as well as CAPEX for the MVCI ancillary businesses.\n..\nCollects the daily rendering of business statistics in all ancillary businesses with the objective of using pricing information and setting up processes to maximize overall revenue and profits in each business,. Supports and leads the critique process, teaching direct reports the importance of understanding the business and the metrics that determine our success.\nRecognizes and understands the difference between fixed and variable costs with related impact on revenue flows impacting the bottom line. Monitors and reviews the allocation methodology.\nOwner Relations\nBuilds strong rapport with property owners and their representatives (Advisory Board of Directors) through proactive and on-going communication; keeps owners informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and company brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. Attends and gives priority to the Advisory Board of Director meetings which occur twice yearly (Spring and Fall) and leads these meetings in conjunction with the Chairperson of the Board.\nCustomer and Public Relations Management\nInteracts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; ensures that products, services, and events attain the appropriate publicity (“PR buzz”). Is present in public areas daily and is an ambassador for the property, brand and wider organization.\n3\nSustainability and Environmental Stewardship\nSupports and champions responsible environmental practices across the property, ensuring alignment with company standards and applicable brand initiatives. Partners with Engineering, Housekeeping, and other operating departments to promote efficient use of energy, water, and resources, and to identify practical opportunities to reduce waste and environmental impact while maintaining guest satisfaction and operational performance. Ensures compliance with relevant environmental regulations and brand guidelines, and integrates sustainability considerations into operational decision-making where appropriate.\nIndustry Awareness and Regulatory Compliance\nStays informed of relevant industry trends, regulatory developments, and legislative changes that may impact resort operations, property compliance, or business performance. Works in partnership with functional leaders and corporate resources to assess potential impacts and ensure the property remains compliant with applicable laws, regulations, and brand standards. Proactively incorporates required changes into operational planning and decision-making as appropriate\nCompany/Brand Policy, Procedures, and Standards Compliance\nEnsures property compliance with legal, safety, operations, labor, and company brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed daily walk-throughs to ensure buildings, public areas, restaurant, retail shop, pools are well-maintained, safe, and meet or exceed guest expectations; ensures employees are appropriately trained and performing to standard.\nMANAGEMENT COMPETENCIES\nLeadership\nProfessional Demeanor - Conveying an image that is consistent with Marriott Vacation Clubs values; demonstrating the qualities, traits, and demeanor (excluding intelligence, competence, or special talents) that command leadership respect; leads with the utmost integrity.\nProblem Solving and Decisio...","description_format":"text","description_chars":17814,"description_truncated":true,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-03T17:18:41Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":8,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/marriott-vacations-worldwide-general-manager-b-anc-esp","json_url":"https://alion.io/job/marriott-vacations-worldwide-general-manager-b-anc-esp.json","meta":{"generated_at":"2026-11-14T05:19:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8944,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4791},"rest":"https://alion.io/mcp/rest/get_company?id=4791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-vacations-worldwide-general-manager-b-anc-esp"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-vacations-worldwide-general-manager-b-anc-esp"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-vacations-worldwide-general-manager-b-anc-esp"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-vacations-worldwide-general-manager-b-anc-esp\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-vacations-worldwide-general-manager-b-anc-esp"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3693084}},{"tool":"search_jobs","arguments":{"company":"mymvw.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3693084},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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