{"id":3049431,"url":"https://alion.io/job/marriott-vacations-worldwide-owner-services-representative","title":"Owner Services Representative","company":{"id":4791,"name":"Marriott Vacations Worldwide","domain":"mymvw.com","url":"https://alion.io/company/mymvw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":64,"ghost_share":0,"stale_share":0.719,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-04T05:25:18Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Hourly Rate: $28.64At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As an Owner Services Representative, will have extensive interaction and communication with current and potential owners as well as realtors with the main objective of retaining and recruiting new owners to the rental program. Primary “go to” person for owners to facilitate everything from basic repairs, AC maintenance or renovations. Daily interaction with management team, and direct supervision of hourly staff with Manager on Duty (MOD) - expect the MOD shift to be 1-2 days per week. Assist GM with overall administrative duties to include balancing bar banks, drops and daily accounting sheets as well as supervise any discrepancies.\nWhere great benefits lead to a life fulfilled.\nCompetitive Pay\nMedical/Dental/Vision/401K opportunities\nTravel discounts\nCredit Union Membership\nTuition Reimbursement\nProfessional Counseling & Family Support\nGrowth and Development Opportunities\nSite Specific Perks\nFree on-site employee parking\nComplimentary coffee and tea\nEmployee breakroom amenities\nQuarterly celebrations and awards\nLocal restaurant discounts\nDiscounted theme park tickets and rental cars\nCommunity service opportunities \nAs an Owner Services Representative a typical day will include:\nRecruit new owners by building and nurturing relationships with realtors and potential owners.\nTrack, respond, and resolve unit issues brought to our attention through owner and guest surveys and reviews.\nAct as a liaison between unit owners and vendors for repair/upgrading of units. Direct and supervise maintenance work. Prepare work orders for maintenance repairs and submit to accounting after work is completed.\nPerform regular checks of rental units to ensure units are maintained as per AHR and AAA standards as well as following OSHA regulations.\nAcquire and maintain rental management contracts for all participating rental units. Give detailed presentations to new clients joining the rental program. Ensure new units are correctly billed for any start-up costs. Assist in monitoring unit “Refresh” project as well as maintaining rental units, providing information and comparable as necessary.\nSubmit required work orders, telephone changes and other miscellaneous charges and credit to Accounting for processing. Prepare annual rental report for unit owners as well as quarterly Condoletter.\nAs part of the management team will be assigned shifts as Manager on Duty (MOD). During Manager on Duty shifts, will have supervision of staff on duty during shift. Expect to have 1-2 MOD shifts per week. Train and assist front desk for needed coverage.\nPerform other duties as assigned.\nTo Become an Owner Services Representative at AAH:\nHigh school diploma or equivalent. Must communicate in the English language (written and oral) to the understanding of customers, guests, and co-workers. Some college preferred. Condominium/resort background preferred.\nPrevious vacation rental and guest services experience preferred. Sales experience is desirable.\nMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.","description_format":"text","description_chars":3273,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-22T01:54:37Z"}],"visa":[],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.551,"p_room":0.9,"age_days":14,"expected_fill_days":24,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":false},"html_url":"https://alion.io/job/marriott-vacations-worldwide-owner-services-representative","json_url":"https://alion.io/job/marriott-vacations-worldwide-owner-services-representative.json","meta":{"generated_at":"2026-11-04T13:49:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20839,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4791},"rest":"https://alion.io/mcp/rest/get_company?id=4791"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarriott-vacations-worldwide-owner-services-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarriott-vacations-worldwide-owner-services-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarriott-vacations-worldwide-owner-services-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marriott-vacations-worldwide-owner-services-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarriott-vacations-worldwide-owner-services-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3049431}},{"tool":"search_jobs","arguments":{"company":"mymvw.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3049431},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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