{"id":2951277,"url":"https://alion.io/job/marriott-vacations-worldwide-senior-administrative-assistant","title":"Senior Administrative Assistant","company":{"id":4791,"name":"Marriott Vacations Worldwide","domain":"mymvw.com","url":"https://alion.io/company/mymvw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":53,"ghost_share":0,"stale_share":0.736,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakeland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1815},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T20:06:49Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-03T00:58:46Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Position Summary\nPerform administrative functions in support of achieving the department's objectives. Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, meetings, and answer inquiries from internal and external callers.\nOperate standard office equipment. Prepare letters, memos, and other documents accurately and completely in a timely manner. Review documents, including proofreading and editing written information to ensure accuracy and completeness. Handle incoming and outgoing mail, including date stamping and distribution. Create and maintain filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Prepare and submit expense reports, payroll, and invoices. Prepare and coordinate meeting and travel logistics. Generally complete tasks independently with minimal direction from supervisor.\nFollow all company and safety and security policies and procedures. Maintain confidentiality of proprietary information and protect company assets.\nSpeak with others using clear and professional language. Answer telephones and other correspondence using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.\n\nExpected Contributions\nPolicies and Procedures\nMaintain confidentiality of proprietary materials and information.\nProtect the privacy and security of customers and coworkers.\nFollow company and department policies and procedures.\nResearch questions and problems and make recommendations for resolution.\nProtect company tools, equipment, machines, or other assets in accordance with company policies and procedures.\nCustomer Relations\nAddress customers' service needs in a professional, positive, and timely manner.\nActively listen and respond positively to the questions, concerns, and requests of others.\nProactively assist other employees to ensure proper coverage and service.\nCommunication\nDiscuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.\nAnswer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.\nSpeak to customers and other employees using clear, appropriate and professional language.\nPrepare and review written communications, including proofreading and editing written information to ensure accuracy, completeness, and timeliness.\nTalk with and listen to other employees to effectively exchange information.\nWorking with Others\nTreat all employees and customers with dignity and respect.\nDevelop and maintain positive and productive working relationships with other employees and departments.\nPartner with and assist co-workers to promote an environment of teamwork and achieve common goals.\nHandle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.\nActively listen to and consider the concerns of other employees, responding appropriately and effectively.\nPlanning and Organizing\nMake travel arrangements and coordinate logistics including transportation and lodging arrangements.\nPrepare and submit expense reports, payroll, and invoices.\nCoordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.\nCoordinate meeting logistics; including for large and complex events (e.g., copying and distributing materials, arranging room set-up, food, and beverages).\nPrepare and edit presentations, agendas, memos/letters, spreadsheets, press kits, and other business documents.\nTake notes during and prepare minutes from meetings.\nQuality Assurance\nComply with quality assurance expectations and standards.\nIdentify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.\nDocumentation/Reporting\nCreate and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.\nComputers/Software\nTransmit information and communications.\nEnter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, and answer inquiries from customers.\nPrepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.\nOffice Equipment\nTransmit information and communications using mail or scanner.\nOperate standard office equipment other than computers such as telephone, scanner, photocopier, calculator, and electronic peripherals.\nEnsure necessary office supply inventory is available, and order as needed.\nEnsure all office equipment is in working order, calling maintenance when needed.\nMaintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.\n\nCandidate Profile\nEducation: High school diploma/G.E.D. equivalent\nExperience: At least 5 years of related work experience\nSkills and Attributes: Detail Orientated, Customer Service Focus, Advanced Communication Skills, Multi-Tasking, Time Management\nPlanning and Organizing: Problem Solving, Decision Making, Positive Demeanor\n Technical Skills: Microsoft Office\nMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.","description_format":"text","description_chars":6001,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Hotels & 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