{"id":3562258,"url":"https://alion.io/job/mars-aiops-product-owner","title":"AIOps Product Owner","company":{"id":94439,"name":"Mars","domain":"mars.com","url":"https://alion.io/company/mars","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":58,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":123000,"period":"year","method":"role_country_seniority_unknown","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AIOps","optional":false},{"name":"Datadog","optional":false},{"name":"FinOps","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Scrum","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-03T12:48:34Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Job Description:\nKey Skills & Competencies\nProduct & Agile Leadership: Product Ownership (CSPO/PSPO), Agile and Scrum ceremonies, backlog prioritization, squad leadership, and strategic roadmap definition.\nAIOps & Observability: Full-stack observability, AI/ML in IT operations, telemetry (logs, metrics, traces), incident management, and MTTR reduction.\nAutomation & Reliability: Proactive self-healing architectures, event correlation, operational excellence, and capacity and performance auditing.\nFinancial & Governance: Cloud FinOps (cost optimization, platform consumption, utilization tracking), and SLA/SLO/KPI monitoring.\nStakeholder & Vendor Management: Technical vendor governance, cross-functional alignment, partner enablement, and technical documentation.\nKey Responsibilities\n1. Agile Squad Leadership & Delivery Cadence\nServe as the dedicated Squad Lead and Product Owner, managing and grooming the program backlog to align directly with strategic enterprise objectives.\nDrive disciplined sprint execution with a target release cadence of every two weeks, ensuring high-quality, predictable feature increments.\nLead standard Agile ceremonies (backlog refinement, sprint planning, daily stand-ups, retrospectives) and drive continuous experimentation to improve team velocity.\nCoordinate cross-team dependencies and resolve blockers across partner delivery teams and internal engineering groups.\n2. Strategic Product Vision & Observability Lifecycle\nOwn the end-to-end product lifecycle-from discovery and design through deployment, continuous auditing, and optimization.\nBridge the gap between technical metrics and executive impact: translate full-stack infrastructure telemetry into transparent business process KPIs.\nPartner closely with Evolution, Governance, and Platform teams to define, maintain, and audit product performance, capacity, and security standards.\n3. Automation, \"Self-Healing\" & Operational Excellence\nChampion the \"Self-Healing\" roadmap, actively identifying, prioritizing, and delivering automation initiatives that proactively eliminate manual touchpoints.\nDrive tangible operational improvements by reducing Mean Time to Resolution (MTTR) and eliminating recurring reported incidents.\nMonitor industry trends, modern AI/ML tooling, and next-generation observability capabilities to continuously evolve the product roadmap.\n4. FinOps, Vendor Governance & Stakeholder Adoption\nSupport the FinOps process, monitoring consumption, cost efficiency, and maximizing ROI on our AIOps platform investments.\nOversee and evaluate third-party technology vendors and delivery partners, holding them accountable to operational deliverables and contractual SLAs.\nPartner across global business units to drive enterprise-wide platform adoption, providing technical enablement, documentation, and operational guidance.\nCandidate Profile & Qualifications\nWhat You'll Bring (Required)\nExperience: Proven experience as a Product Owner, Technical Product Manager, or Squad Lead delivering enterprise IT operations, infrastructure, or platform tools.\nDomain Knowledge: Practical understanding of AIOps, full-stack observability platforms Datadog, and modern IT service management (ITSM).\nAgile Acumen: Solid experience managing product backlogs, user stories, and two-week sprint cadences within a scaled Agile framework.\nAutomation 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