{"id":3566098,"url":"https://alion.io/job/mars-away-from-home-key-accountcustomer-development-manager","title":"Away from Home Key Account/Customer Development Manager","company":{"id":94439,"name":"Mars","domain":"mars.com","url":"https://alion.io/company/mars","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":75,"ghost_share":0,"stale_share":0.893,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-11T12:53:39Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Description:\nTu Propósito e Impacto en Mars\nEsta posición representa el puente comercial estratégico entre la organización y nuestras cuentas clave más importantes. Al liderar la relación de punta a punta con clientes y distribuidores del ecosistema institucional, HORECA y retail enfocado en alimentos, tu misión será impulsar el crecimiento rentable de las marcas, co-creando soluciones de valor que garanticen nuestra expansión en el mercado fuera del hogar (away-from-home). Formarás parte de un entorno enfocado en el desarrollo continuo, con autonomía para liderar negociaciones de alto impacto y con un equipo que valora la colaboración, el bienestar y el potencial de cada profesional.\n¿Qué es lo que buscamos?\nRequisitos Esenciales\nLicenciatura concluida en Administración, Mercadotecnia, Ingeniería Industrial o áreas afines.\nExperiencia consolidada en gestión de Cuentas Clave (KAM) o desarrollo de clientes dentro del sector de consumo masivo (FMCG), preferentemente en el segmento de alimentos.\nDominio financiero sólido para el control de estados de resultados (P&L), gestión de inversiones comerciales (trade spend), márgenes y evaluación de retorno de inversión (ROI).\nCapacidad comprobada de negociación comercial B2B, pensamiento estratégico y habilidad para resolver problemas complejos con enfoque en el cliente.\nConocimiento práctico de la dinámica del canal Foodservice, HORECA, hotelería o canales institucionales de distribución, comprendiendo el funcionamiento operativo del sector tanto en la atención al cliente como en la producción interna de alimentos.\nRequisitos Deseables\nExperiencia previa en procesos de administración de categorías (Category Management) adaptados a canales de consumo fuera del hogar (away-from-home).\nTrayectoria profesional que combine la disciplina corporativa de consumo masivo con la agilidad del sector de servicios de alimentos y distribución de hospitalidad.\n¿Cuáles serán tus principales responsabilidades?\nCo-crear y ejecutar planes de negocio conjuntos (Joint Business Plans) y contratos marco de suministro que aseguren relaciones comerciales sólidas a largo plazo con nuestras cuentas estratégicas.\nAdministrar de manera eficiente el presupuesto comercial de cada cuenta, asignando las inversiones de trade para optimizar la rentabilidad, la estructura de precios por volumen y los márgenes del canal.\nLiderar el análisis de mercado y tendencias del ecosistema institucional para identificar nuevas oportunidades de portafolio, aportando directamente al crecimiento y eficiencia de nuestros socios de negocio.\nCoordinar estrechamente con los equipos de Cadena de Suministro (Supply Chain), Finanzas y Trade Marketing para asegurar excelentes niveles de servicio, abasto continuo y máxima eficiencia logística en el modelo B2B.\n¿Qué puedes esperar de Mars?\nTrabajar con más de 150.000 Asociados diversos y talentosos, todos guiados por los Cinco Principios.\nÚnete a una empresa con propósito, donde nos esforzamos por construir el mundo que queremos mañana, hoy.\nApoyo de primera clase en aprendizaje y desarrollo desde el primer día, incluyendo acceso a nuestra Universidad Interna de Mars.\nUn paquete salarial y de beneficios competitivo en la industria, incluida la bonificación de la compañía.\n#LI-Hybrid\n#LI-EB1","description_format":"text","description_chars":3284,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pet Food, Supplies & 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