{"id":3855996,"url":"https://alion.io/job/mars-customer-manager-cat-treats","title":"Customer Manager, Cat Treats","company":{"id":94439,"name":"Mars","domain":"mars.com","url":"https://alion.io/company/mars","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":74,"ghost_share":0,"stale_share":0.905,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bentonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T20:20:46Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Description:\nThe Walmart Customer Manager, Treats is responsible for developing and executing the omni-channel business strategy for Walmart to drive sustainable growth and strengthen customer partnerships. This role leads annual business planning, forecasting, promotions, assortment strategies, and customer engagement while partnering cross-functionally to identify and deliver growth opportunities.\nWorking closely with Customer Marketing, Supply Chain, Digital Commerce, Demand Planning, Revenue Growth Management (RGM), Finance, and other key partners, this individual will translate insights into action, optimize business plans, and ensure flawless execution across both in-store and digital channels.\nKey Responsibilities\nCustomer Strategy & Business Planning\nDevelop and execute customer and category growth strategies for Walmart and Mars.\nLead annual business planning, including assortment, innovation, promotional, and omni-channel strategies.\nBuild and present customer-facing selling stories and strategic business recommendations using shopper, category, and business insights.\nSupport line reviews, joint business planning, customer meetings, and strategic partnership initiatives.\nCustomer Relationship ManagementServe as the primary point of contact for Walmart merchants and category partners.\nBuild collaborative partnerships aligned to business priorities and growth opportunities.\nLead customer discussions, negotiations, and issue resolution with a solutions-oriented approach.\nForecasting & Business Performance ManagementManage sales forecasts and business plans utilizing shipment, consumption, and performance trends.\nMonitor business performance and proactively identify risks and opportunities.\nPartner with Demand Planning, Supply, Finance, and Sales Planning teams to ensure forecast accuracy.\nDevelop business recaps and actionable recommendations based on performance insights.\nTrade, Promotion & Omni-Channel ExecutionDevelop and execute promotional plans across store and digital channels.\nDrive assortment, display, feature, search, media, and digital commerce initiatives.\nPartner with Shopper Marketing and Walmart Connect teams to optimize promotional investments and measure performance.\nCross-Functional LeadershipCollaborate with Customer Marketing, Sales Planning, Supply, Demand Planning, Finance, RGM, Digital Commerce, and Category teams.\nInfluence cross-functional partners to align resources and execution plans.\nMaintain an enterprise mindset and understand end-to-end business impacts.\nBusiness Reporting & CommunicationDeliver business updates, presentations, and recommendations to customer and internal leadership teams.\nOwn business narratives for planning meetings, reviews, and performance discussions.\nSimplify complex business trends into actionable recommendations.\nLeadership & Team ContributionDemonstrate ownership, accountability, and initiative in a fast-paced environment.\nContribute to a collaborative, high-performing team culture.\nSupport strategic initiatives, special projects, and organizational priorities.\nQualifications\nBachelor's degree.\n5-7 years of customer management experience.\nExperience with syndicated data sources such as Nielsen, Retail Link, and Luminate.\nExperience using syndicated data systems (Nielsen, IRI, Scintilla), retail portals, sales forecasting, and financial management tools.\nStrong presentation and communication skills.\nProficiency with Microsoft Excel, PowerPoint, and Word.\nHigh learning agility and ability to operate in a dynamic environment.\nWhat Mars Offers\nOpportunity to work with diverse and talented associates guided by the Five Principles.\nPurpose-driven culture focused on building tomorrow's business today.\nExtensive learning and development support, including Mars University.\nCompetitive salary, benefits, and bonus opportunities.","description_format":"text","description_chars":3856,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pet Food, Supplies & Care","Commerce","Confectionery"],"lifecycle":[{"event":"open","at":"2026-11-06T06:28:57Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":8,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 6 · green card filings: 5","filings_12m":6,"filings_prev_12m":14,"green_card_filings_12m":5,"median_offered_wage_usd":117500,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.63,"p_room":1,"age_days":5,"expected_fill_days":16,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/mars-customer-manager-cat-treats","json_url":"https://alion.io/job/mars-customer-manager-cat-treats.json","meta":{"generated_at":"2026-11-10T22:33:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":61,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":94439},"rest":"https://alion.io/mcp/rest/get_company?id=94439"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmars-customer-manager-cat-treats"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmars-customer-manager-cat-treats"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmars-customer-manager-cat-treats"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mars-customer-manager-cat-treats\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmars-customer-manager-cat-treats"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3855996}},{"tool":"search_jobs","arguments":{"company":"mars.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3855996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}