{"id":3748316,"url":"https://alion.io/job/mars-e-invoicing-global-process-lead","title":"E-invoicing Global Process Lead","company":{"id":94439,"name":"Mars","domain":"mars.com","url":"https://alion.io/company/mars","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":65,"ghost_share":0,"stale_share":0.985,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Legal","role_family":"Legal","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T14:21:13Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T19:40:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nE-Invoicing Operations\nLead the end-to-end e-invoicing process across multiple countries, customers, and platforms.\nEnsure timely, accurate, and compliant invoice generation and transmission.\nMonitor invoice delivery performance and resolve failed or rejected invoices.\nOversee e-invoice validation, submission, and acknowledgment processes.\nManage compliance with local tax, legal, and e-invoicing regulations.\nCustomer Onboarding & Relationship Management\nLead customer onboarding and implementation of e-invoicing requirements.\nCollaborate with E-invoicing project team to establish e-invoicing connectivity and testing.\nAct as escalation point for key customer invoicing issues.\nPartner with EDI Technical team and customer service teams to support successful customer integrations.\nLeadership & Governance\nProvide guidance and support to billing and e-invoicing team members.\nEstablish operational controls and governance to ensure billing accuracy and compliance.\nDrive standardization and adherence to global billing policies and procedures.\nSupport audits and compliance reviews.\nProcess Improvement & Digital Transformation\nIdentify and implement automation opportunities within billing and e-invoicing processes.\nLead continuous improvement initiatives to reduce invoice failures, processing times, and manual interventions.\nCollaborate with IT, ERP, and third-party providers to enhance system capabilities.\nSupport implementation of new e-invoicing regulations, platforms, and technologies.\nReporting & Performance Management\nMonitor and report key operational metrics and KPIs.\nAnalyze invoice rejection trends and develop corrective action plans.\nProvide regular updates to management on billing performance and compliance status.\nTrack customer adoption and e-invoicing effectiveness.\nJob Specifications/Qualifications\n1. Education & Professional Qualification\nBachelor's Degree in Finance, Accounting, Business Administration, Supply Chain, or related discipline.\nSignificant experience in Billing, Order-to-Cash, Accounts Receivable, E-Invoicing, or EDI operations.\nExperience leading customer onboarding and process improvement initiatives.\nStrong understanding of Order-to-Cash processes and customer electronic transaction requirements.\nExcellent stakeholder management, communication, and problem-solving skills.\nExperience working with multinational customers and cross-functional teams.\n2. Knowledge/Experience\nStrong knowledge of end-to-end Order-to-Cash (O2C) processes, including order management, billing, EDI, e-invoicing, cash application, and dispute management.\nProven experience in billing operations, e-invoicing, and EDI transaction management within a multinational and shared services environment.\nGood understanding of electronic invoicing regulations, tax compliance requirements, and digital reporting mandates across multiple countries.\nExperience managing customer onboarding for E-Invoicing and EDI, including coordination of testing, go-live activities, and post-implementation support.\nKnowledge of EDI business processes and transaction flows impacting order processing, invoicing and payment activities.\nStrong understanding of ERP systems, preferably SAP, and their integration with billing, e-invoicing, and customer transaction processes.\nDemonstrated experience in managing complex customer relationships and acting as the primary escalation point for billing and electronic transaction issues.\nProven ability to analyze operational performance, identify process gaps, and implement sustainable improvements.\nExperience leading cross-functional projects and collaborating with the Projects team, Customer Service, Finance, Tax, Master Data, and IT teams.\nStrong analytical, problem-solving, and stakeholder management skills.\nExperience defining and monitoring KPIs, SLAs, and operational controls to drive service excellence and compliance.\nKnowledge of continuous improvement methodologies and process standardization practices.\nWhat can you expect from us?\nContract of employment.\nCar or car allowance.\nAttractive financial conditions with Business Bonus and Christmas Bonus.\nWe will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program.\nSubsidized meals.\nExtra savings scheme to support You in long perspective.\nSupport in career building through personalized development plan.\nOn-line & On-site shop with attractive discounts on our products that Your family and friend are going to love.\nPossibility to participate in volunteering initiatives during working hours.\nA modern and pet friendly office in the Warsaw City Centre.\nApply now and upload your profile in English.","description_format":"text","description_chars":4791,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Pet friendly"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Pet Food, Supplies & 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