{"id":3586116,"url":"https://alion.io/job/mars-mea-csl-excellence-manager","title":"MEA CSL Excellence Manager","company":{"id":94439,"name":"Mars","domain":"mars.com","url":"https://alion.io/company/mars","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-02T15:18:28Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Job Description:\nJob Purpose\nThe main purpose of this job ensures supply chain strategy deployment and delivery across all MEA units and factories. He/ She will be owning value creation roadmap, copilot/lead regional transformation programs/projects and own supply chain reporting and digitalization workstreams. The jobholder will work closely with all Customer service and logistics heads, planning teams, supply chain directors, supply finance across Middle East and Africa\nKey Accountabilities or Responsibilities\nDeliver Quality Growth\n· Own customer service level management processes to standardize all service measures across markets, factories and categories (Case-fill To Trade, Case-fill to Distributors, Fill Rate on Time, On-time delivery, Refusals and Service As Measured By Customer) to deliver target results\nLead Operating Plan process to drive consistent service levels improvement\n· Lead all reporting workstreams across the region and act as single point of contact for service management with global teams.\nAccelerate Operational Excellence\n· Lead value creation program for Middle East Africa to deliver logistics conversion cost optimization plans and projects\n· Manage Logistics conversion cost operating plan process across the region\nLead and facilitate periodic conversion cost management process across supply management reviews including actualization, projections on periodic basis and gap closure plans to deliver expected targets\nIdentify and adopt best practices to drive cost optimization programs\nSustain Performance\n· Lead and manage deployment of global and regional initiatives in customer service and logistics across the region\n· Lead digital transformation plan and deployment across the region\nCopilot supply directors to develop and deliver supply transformation strategy and enabling projects\nLead transformation projects delivery across the region\nContext and Scope\nMEA Customer Service & Logistics Excellence Manager is a member of the Customer Service and Logistics Leadership team reporting to the Customer Service and Logistics Director. He co-pilots the CS&L LT in delivering cost and service targets and leads value creation, digitalization and transformation pillars as part of the supply chain strategy\nJob Specifications\nEducation & Professional Qualifications\nA bachelor’s degree in supply chain, engineering, business or economics\nMaster’s degree in supply chain management or business data analytics is preferred\nCertification in APICS, IBF or other supply chain programs is preferred.\nKnowledge/Experience\n- Strong technical and functional skills (7-10 years in supply chain - logistics, customer service, and supply planning experience).\n- SAP expertise is preferred.\n- Fluent English Language Skills (verbal and written).\n- Proficient knowledge of Microsoft office (Excel, PowerPoint, Word).\n- Functional capabilities & competencies: excellent communication and presentation skills, and ability to work well under pressure.\n- Tech Savvy and proficient knowledge of Business Intelligence tools and other business analytics and decision support making tools\n- PMP certification is preferred","description_format":"text","description_chars":3148,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pet Food, Supplies & Care","Confectionery"],"lifecycle":[{"event":"open","at":"2026-11-01T11:04:13Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.579,"p_room":0.55,"age_days":20,"expected_fill_days":17,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/mars-mea-csl-excellence-manager","json_url":"https://alion.io/job/mars-mea-csl-excellence-manager.json","meta":{"generated_at":"2026-11-02T17:58:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24996,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":94439},"rest":"https://alion.io/mcp/rest/get_company?id=94439"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmars-mea-csl-excellence-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmars-mea-csl-excellence-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmars-mea-csl-excellence-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mars-mea-csl-excellence-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmars-mea-csl-excellence-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3586116}},{"tool":"search_jobs","arguments":{"company":"mars.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3586116},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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