{"id":3412327,"url":"https://alion.io/job/marsh-mclennan-claims-advocate","title":"Claims Advocate","company":{"id":1769686,"name":"Marsh McLennan","domain":"marshmclennan.com","url":"https://alion.io/company/marshmclennan","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":195,"ghost_share":0,"stale_share":0.959,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":142000,"period":"year","method":"role_country_seniority_unknown","sample_n":25},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-07-21T00:00:00Z","employer_posted_date":"2026-07-21","last_verified_at":"2026-10-30T06:09:43Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":100},"description":"Company:\nMarshDescription:\nWe are seeking a talented individual to join our Claims Advocacy team at Marsh. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.\nClaims Advocate\nThis is a 12-to-14-month contract opportunity to provide parental leave cover and support the wider Advocacy team, including Cyber, FINPRO and Construction. As a Claims Advocate, you will be client and insurer facing, on complex claims matters, support data collection and case management and assist senior claims and broking leaders across a range of advocacy work. The role offers scope to develop your capability in cyber, other specialties and insurance claims within a collaborative team environment.\nWe will count on you to:\nSupport the management of claims matters, including claims data collection, documentation review, and coordination of key information\n\nWork closely with clients, insurers, and internal stakeholders to progress claims and provide timely updates\n\nAssist senior claims and broking leaders with advocacy work across Cyber, FINPRO, and Construction matters as required\n\nContribute to policy interpretation and claims strategy and help identify next steps, escalation points, and potential risks\n\nMaintain accurate records and support case management to ensure claims are handled efficiently and consistently\n\nWhat you need to have:\nLegal Qualification strongly preferred\n\nExperience in an insurance firm, cyber incident management firm, or claims handling role with an insurer or broker\n\nA well-developed understanding of insurance claims management, particularly if your background is in claims handling\n\nAbility to work autonomously, use initiative, and manage competing priorities with accuracy and care\n\nWhat makes you stand out:\nExperience working in cyber-related claims, incident response, or insurance advisory work\n\nInterest in either cyber, insurance, and complex claims advocacy\n\nExperience in a client-facing and insurer-facing role\n\nWhy join our team:\nWe help you be your best through professional development opportunities, interesting work and supportive leaders\n\nWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities\n\nOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being\n\nAbout Marsh:\nMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. 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