{"id":3141184,"url":"https://alion.io/job/marsh-mclennan-claims-handler","title":"Claims Handler","company":{"id":1769686,"name":"Marsh McLennan","domain":"marshmclennan.com","url":"https://alion.io/company/marshmclennan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":75,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":98000,"period":"year","method":"role_country_seniority_unknown","sample_n":588},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-25T10:50:24Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Company:\nDescription:\nWe are seeking a talented individual to join our Marsh Claims Team. This role will be based in theLeeds office. This is a hybrid role that has a requirement of working at least three days a week in the office.\nThe successful candidate will be responsible for proactively managing a portfolio of predominantly Commercial Claims excluding Motor, ensuring service delivery remains aligned to client expectations. You will handle matters in an efficient and professional manner, while maintaining clear and consistent communication with all relevant stakeholders throughout the claims process.\nThis role would suit a Claims Handler with experience in Commercial Claims who is looking to further develop their career with a global leader in insurance. The ideal candidate will bring strong communication and stakeholder management skills, together with a proactive, organised, and professional approach to delivering excellent client service.\nWe will rely on you to:\nProactively manage an allocated caseload.\n\nEnsure all Client requests and queries are dealt with promptly and accurately.\n\nGather all relevant claims information & documentation.\n\nProvide claims advice to clients managing expectations and ensuring that they are kept informed and advised of all necessary developments.\n\nAction all new claims & report to the relevant insurers within applicable SLA’s & KPI’s.\n\nEffectively communicate with all key stakeholders attending internal meetings representing claims\n\nBuild and manage effective internal and external relationships with all involved parties.\n\nEnsure all files are maintained and data capture accurate and up to date.\n\nProduce claims reports as required.\n\nEnsure all regulatory process requirements are adhered to.\n\nProcess DA claims in accordance with scheme requirements.\n\nEnsure claims are accurately reserved.\n\nWhat you need to have: \nCommercial Claims experience.\n\nEffective communication & negotiation skills.\n\nProblem solving and open mindset\n\nAbility to influence and build relationships.\n\nAgility for working in a continuous improvement environment\n\nAbility to prioritise and organise own workload.\n\nWhat makes you stand out:\nProperty & Liability claims experience\n\nCII, attained or working towards\n\nWhy join our team\nWe help you be your best through professional development opportunities, interesting work and supportive leaders.\n\nWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.\n\nOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.\n\nMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at  is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.","description_format":"text","description_chars":4413,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T08:32:50Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.112,"p_room":0.28,"age_days":73,"expected_fill_days":11,"reasons":["conf:19","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/marsh-mclennan-claims-handler","json_url":"https://alion.io/job/marsh-mclennan-claims-handler.json","meta":{"generated_at":"2026-10-26T12:50:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17699,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769686},"rest":"https://alion.io/mcp/rest/get_company?id=1769686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarsh-mclennan-claims-handler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarsh-mclennan-claims-handler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarsh-mclennan-claims-handler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marsh-mclennan-claims-handler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarsh-mclennan-claims-handler"}]}