{"id":3694180,"url":"https://alion.io/job/marsh-mclennan-investments-client-operations-associate","title":"Investments Client Operations Associate","company":{"id":1769686,"name":"Marsh McLennan","domain":"marshmclennan.com","url":"https://alion.io/company/marshmclennan","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":282,"ghost_share":0,"stale_share":0.908,"repost_share":0.007,"time_to_fill_p50_days":21,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T17:34:06Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-10T19:49:22Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Company:\nMarshDescription:\nWe are seeking a talented individual to join our Operations team at Marsh Investments International. Based in Dublin, this role offers an exciting opportunity to join one of Marsh's largest and fastest-growing business areas - delegated investment solutions.\nMarsh is one of the leading and most rapidly growing investment solutions businesses globally, with a continually expanding client base and strong momentum for continued growth.\nThe Operations team is responsible for the onboarding of new clients, launching new funds, client and fund rebalancing, oversight of underlying investment manager changes, NAV and valuation oversight, fund expenses, regulatory and tax oversight, management of third-party service providers, operational infrastructure changes, and the development and maintenance of relationships with internal and external stakeholders, all within a strong risk and control environment.\nThis is a hybrid role with a requirement to work at least three days per week in the Dublin office.\nRole purpose:\nThe Client Operations Associate will report to the Deputy Head of Operations and support the Investment Solutions Public Operations team across a broad range of activities.\nThis role will focus on supporting a portfolio of assigned clients and contributing to the effective delivery of day-to-day operational service across the team. The Associate will work closely with internal stakeholders and external counterparties to coordinate deliverables, track actions, and support the timely resolution of operational matters.\nA key aspect of the role is helping to deliver a responsive, accurate, and professional client experience. The successful candidate will be expected to work independently on assigned tasks, take ownership of defined responsibilities, and collaborate effectively on more complex matters.\nIn addition, the role will support broader operational priorities as required, including requests from the COO, Head of Operations, or Deputy Head of Operations, as well as change activity, project work, and business-critical initiatives.\nWe will rely on you to:\nSupport assigned client relationships by coordinating day-to-day operational activity and maintaining strong working relationships with internal stakeholders.\nProvide responsive support to operational requests, queries, and issues, ensuring communication is timely, accurate, and professional.\nHelp track actions, dependencies, and timelines across client and operational workstreams, escalating where appropriate.\nSupport the preparation and maintenance of service logs, governance materials, KPI reporting, and other operational documentation.\nAssist with monthly service reviews and governance forums by gathering updates, tracking actions, and following through on outcomes.\nWork with internal teams and third parties to coordinate operational activity and help ensure smooth delivery.\nSupport onboarding, transition, and change activity, helping to ensure tasks are completed accurately and on time.\nMonitor recurring issues, service trends, and operational risks, and highlight opportunities for improvement.\nContribute to the ongoing improvement of processes, controls, and client service.\nTake ownership of assigned workstreams and deliverables, working independently where appropriate while seeking guidance on more complex matters.\nProvide flexible support across the operations function as required, including project work and ad hoc priorities.\nRepresent the team professionally in internal discussions and contribute to effective stakeholder management.\nWhat you need to have:\nExperience in an operations, client servicing, service management, relationship management, or similar environment.\nStrong knowledge of fund operations, including fund accounting, middle office, and transfer agency.\nAbility to manage priorities, work independently on assigned tasks, and bring structure to operational issues.\nGood stakeholder management skills, with the confidence to work across internal teams and external counterparties.\nStrong attention to detail, sound judgement, and a commitment to high standards of service.\nAbility to balance multiple priorities in a dynamic environment.\nExperience supporting client relationships, governance activity, onboarding, or change delivery is desirable.\nConfidence working in a fast-paced environment with a broad and varied remit.\nWhat makes you stand out:\nExperience in institutional investment services, asset servicing, or a similar client-facing operational environment.\nTrack record of supporting client service, operational controls, or governance improvements.\nExperience working on onboarding, transition, or change activity.\nStrong organisational skills and the ability to follow through on actions and deliverables.\nGood commercial awareness and a proactive, client-focused mindset.\nAbility to work independently while contributing effectively to a collaborative team.\nFlexible and adaptable, with a willingness to support broader team and business needs as required.\nWhy join our team:\nThe opportunity to work on a high-value and growing client portfolio.\nA role with visibility across clients, operations, change, and senior stakeholders.\nThe chance to contribute to strengthening service culture and client experience.\nA collaborative environment with strong partnership across the business.\nMarsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at  to discuss any specific needs.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.","description_format":"text","description_chars":7002,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Hybrid work","Professional development"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T17:34:06Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.598,"p_room":1,"age_days":6,"expected_fill_days":21,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/marsh-mclennan-investments-client-operations-associate","json_url":"https://alion.io/job/marsh-mclennan-investments-client-operations-associate.json","meta":{"generated_at":"2026-11-10T21:35:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":378,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769686},"rest":"https://alion.io/mcp/rest/get_company?id=1769686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarsh-mclennan-investments-client-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarsh-mclennan-investments-client-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarsh-mclennan-investments-client-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marsh-mclennan-investments-client-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarsh-mclennan-investments-client-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3694180}},{"tool":"search_jobs","arguments":{"company":"marshmclennan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3694180},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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