{"id":3169599,"url":"https://alion.io/job/marsh-mclennan-personal-lines-account-manager","title":"Personal Lines Account Manager","company":{"id":1769686,"name":"Marsh McLennan","domain":"marshmclennan.com","url":"https://alion.io/company/marshmclennan","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":266,"ghost_share":0,"stale_share":0.962,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Allentown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1306},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true},{"name":"X (Twitter)","optional":true}],"status":"live","first_seen_at":"2026-05-26T00:00:00Z","employer_posted_date":"2026-05-26","last_verified_at":"2026-11-02T19:45:09Z","board_verified":true,"closed_at":null,"days_open":160,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":160},"description":"Company:\nMarsh McLennan AgencyDescription:\nAccount Manager I (Hybrid)\nOur not-so-secret sauce.\nAward-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Private Client Advisor at Marsh McLennan Agency (MMA).\nMMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).\nA day in the life.\nAs our Account Manager I, you will support Producer and Marketing Account Executive, if applicable, by marketing and servicing new and renewal business. Be knowledgeable of applicable coverages, carrier guidelines, underwriting and legislative changes, to maintain relationships with clients and carrier representatives.\nOur future colleague.\nWe’d love to meet you if your professional track record includes these skills:\nBuild and maintain key client and carrier relationships by phone, email and in person.\n Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request.\nWork with Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients. Provide analysis and recommendation of coverage needs to present to client.\nCoordinate meetings with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.\nPrepare marketing information or provide required information to a marketing person.\nSchedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process.\nPrepare and deliver all applicable forms to clients.\nBecome proficient in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.\nProvide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/ services, as requested.\nAttend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.\nOther duties and responsibilities as requested by management.\nThese additional qualifications are a plus, but not required to apply:\nTwo plus years of industry-specific experience\nLOB designations\nWe know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.\nValuable benefits.\nWe value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.\nSome benefits included in this role are:\nGenerous time off, including personal and volunteering \nTuition reimbursement and professional development opportunities \nHybrid work \nCharitable contribution match programs \nStock purchase opportunities \nTo learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw\nFollow us on social media to meet our colleagues and see what makes us tick:\nhttps://www.instagram.com/lifeatmma/ \nhttps://www.facebook.com/LifeatMMA \nhttps://twitter.com/marsh_mma \nhttps://www.linkedin.com/company/marsh-mclennan-agency/ \nWho you are is who we are.\nWe embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.\nMarsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.\n#MMAPCS","description_format":"text","description_chars":4643,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T18:14:03Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":160,"expected_fill_days":17,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/marsh-mclennan-personal-lines-account-manager","json_url":"https://alion.io/job/marsh-mclennan-personal-lines-account-manager.json","meta":{"generated_at":"2026-11-02T21:59:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30864,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769686},"rest":"https://alion.io/mcp/rest/get_company?id=1769686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarsh-mclennan-personal-lines-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarsh-mclennan-personal-lines-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarsh-mclennan-personal-lines-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marsh-mclennan-personal-lines-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarsh-mclennan-personal-lines-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3169599}},{"tool":"search_jobs","arguments":{"company":"marshmclennan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3169599},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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