{"id":3461045,"url":"https://alion.io/job/marsh-mclennan-process-manager","title":"Process Manager","company":{"id":1769686,"name":"Marsh McLennan","domain":"marshmclennan.com","url":"https://alion.io/company/marshmclennan","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":195,"ghost_share":0,"stale_share":0.959,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T06:09:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Company:\nMarsh RiskDescription:\nWe are seeking a talented individual to join our Mumbai -Times square team at Marsh India Insurance Brokers Pvt Ltd. This is a hybrid role that has a requirement of working at least three days a week in the office.\nDesignation: Process Manager\nWhat can you expect:\n.\nSupport the operations excellence program for helping redesign and reengineer processes, identifying automation opportunities, and improving efficiency while maintaining appropriate controls. The role requires strong communication, stakeholder coordination, and project tracking skills.\nWe will count on you to:\nPrepare project plans, timelines, trackers, and status updates.\nMonitor project progress and highlight key milestones, risks, dependencies, and action items.\nCreate impactful presentations and dashboards for leadership reviews and governance meetings.\nCoordinate and collaborate with internal stakeholders across departments to ensure smooth project execution.\nConduct regular follow-ups with stakeholders to track deliverables and ensure adherence to timelines.\nIdentify process improvement opportunities and support operational efficiency initiatives.\nDrive and manage end-to-end operational projects from initiation to closure\nMaintain project documentation, meeting minutes, and communication records\nEnsure timely escalation of critical issues and provide resolution support\nWhat you need to have:\nExperience & Qualifications\nProficiency in MS PowerPoint, Excel, and project tracking tools\nKnowledge of project management methodologies and reporting frameworks\nExperience with applications/databases and SIT, UAT, and production deployments\nEligibility:\nMinimum 5-7 years’ experience in the insurance industry\nProven experience in operations or project management\nWhat makes you stand out:\nExcellent communication and stakeholder management skills.\nStrong analytical, documentation, and problem-solving abilities.\nAbility to work independently\nDemonstrated ability to manage cross-functional collaboration in matrixed environments.\nWhy join our team:\nWe help you be your best through professional development opportunities, interesting work and supportive leaders.\nWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.\nOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.\nMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.\nMarsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.\nMarsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person\nMarsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. 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