{"id":1964658,"url":"https://alion.io/job/marshalls-orders-advisor","title":"Orders Advisor","company":{"id":6589,"name":"Marshalls","domain":"marshalls.co.uk","url":"https://alion.io/company/marshalls-plc","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":14,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Falkirk, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":65000,"period":"year","method":"role_country_seniority_unknown","sample_n":737},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T16:55:15Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-06T22:25:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Orders Advisor\nFalkirk\nHybrid (3 days in the office, 2 days working from home)\nCompetitive salary, bonus & benefits\n\nAt Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. Together, we're building tomorrow's world.\nMarshalls Landscaping delivers innovative hard landscaping solutions for projects across the UK, from city centre transformations and public realm schemes to housing developments and community spaces.\nWe are now looking for a Orders Advisor to join our team at Falkirk, managing all aspects of customer orders, enquiries and delivery logistics.\nSo, what’s the mission?\nIn this role, you will manage all aspects of customer orders, enquiries, and delivery logistics. Your proactive approach will ensure smooth order processing, timely communication, and the resolution of any delivery-related issues. You will also collaborate with internal and external teams to deliver exceptional service and drive sales growth through customer interactions.\n\nWhat are the mission critical skills?\nProficiency in English and maths & strong computer literacy \nPrevious experience in customer service or sales \nExceptional customer focus and communication skills. \nProblem-solving abilities with a creative and proactive approach. \nAnalytical and results-driven thinking. \nStrong written and verbal English, numeracy and IT skills, with the ability to use computer systems accurately and effectively. \nProven and effective organisational, planning, and time management skills. \nA team player with a self-motivated, growth-oriented mindset. \nAttention to detail and the ability to adapt to change. \nDesirable\nFamiliarity with the construction materials supply industry \nCommercial awareness and negotiation skills. \nRapport-building and influencing skills. \nWhy join Marshalls?\n Our colleagues have been at the heart of Marshalls for generations and will continue to be the driving force behind our success for generations to come. That's why we're committed to creating opportunities for our people to develop their skills, grow their careers and realise their potential. Visit www.marshalls.co.uk/careers to learn more about us!\nWhat’s in it for you?\nFlexible and hybrid working, with three days a week in the office, 2 days working from home (on completion of training)\n26 days' holiday plus bank holidays \nGuaranteed Christmas shutdown \nHealthcare Cash Plan, helping towards dental, optical, prescriptions and much more \nEnhanced family leave policies, available from day one \n5% employer matched pension scheme \nOngoing learning and development opportunities \nCycle to Work scheme \nEmployee discounts on Marshalls and Marley products \nDiscounts with hundreds of leading retailers \nAccess to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals \nShare Purchase Scheme \nLife Assurance \nEqual Opportunities\n Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself.\nEvery great build starts with strong foundations. Start yours here.\nApplications close at 10 am on Tuesday 20th October.\nNo Agencies, thank you!","description_format":"text","description_chars":3968,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Natural Stones","Construction"],"lifecycle":[{"event":"open","at":"2026-10-06T16:55:15Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-06T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:2","win:early"],"computed_at":"2026-10-07T01:04:58Z"},"pay":null,"html_url":"https://alion.io/job/marshalls-orders-advisor","json_url":"https://alion.io/job/marshalls-orders-advisor.json","meta":{"generated_at":"2026-10-07T01:04:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1810,"day_limit":5000,"remaining_today":3190,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6589},"rest":"https://alion.io/mcp/rest/get_company?id=6589"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarshalls-orders-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarshalls-orders-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarshalls-orders-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marshalls-orders-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarshalls-orders-advisor"}]}