{"id":2137620,"url":"https://alion.io/job/marshmclennan-trainee-claims-advisor","title":"Trainee Claims Advisor","company":{"id":1769686,"name":"Marsh McLennan","domain":"marshmclennan.com","url":"https://alion.io/company/marshmclennan","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lichfield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":78},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T22:59:54Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Company:\nMarsh CommercialDescription:\nWe are looking for a full-time Trainee Claims Adviser to join our growing Goods in Transit Claims Team based in Fradley, Lichfield. This is a hybrid role that has a requirement of working at least three days a week in the office.\nThe successful applicant will join an experienced and supportive claims team handling Goods in Transit claims for a major client across the UK and Europe.\nYou will manage claims from first notification through to settlement, ensuring all required information and evidence is obtained while keeping stakeholders updated throughout the process.\nThis role offers valuable exposure to the commercial insurance industry, the opportunity to develop specialist knowledge, and the chance to work collaboratively with an experienced team to deliver excellent service to clients and their customers.\nThis is a fantastic opportunity to join a leading global organisation that puts its people and clients at the heart of what it does.\nPrevious claims or insurance experience would be advantageous, but it is not essential. We are very happy to consider entry-level candidates who demonstrate the right skills, attitude and an interest in developing a career within insurance. Spanish-speaking skills would be advantageous but are not essential.\nWe will rely on you to:\nManage Goods in Transit claims from first notification through to settlement.\nReview and assess supporting evidence to determine the appropriate claims outcome.\nInterpret relevant policy terms, conditions and contractual liability.\nCommunicate and negotiate with insurers, customers, suppliers and other interested parties.\nWork towards fair and cost-effective claim settlements for our client.\nMeet agreed standards for accuracy, service, productivity and client SLAs.\nEffectively case manage claims and contribute towards resolving complex or contentious issues.\nMaintain accurate claim records and provide clear updates throughout the lifecycle of a claim.\nContribute positively to continuous improvement within the team.\nWhat you need to have:\nStrong attention to detail and a methodical approach.\nGood planning and organisational skills.\nThe ability to learn and understand new and sometimes technical information.\nStrong analytical and problem-solving skills.\nExcellent written and verbal communication skills.\nConfidence in asking questions and challenging information where appropriate.\nThe ability to manage competing priorities.\nA positive approach to change and continuous improvement.\nA strong commitment to customer service and teamwork.\nWhat makes you stand out:\nCII qualifications or a willingness to study for and obtain.\nPrevious claims experience\nPrevious training, coaching or mentoring experience.\nWhy join our team:\nWe help you be your best through professional development opportunities, interesting work and supportive leaders.\nWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.\nOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.\nMarsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at  is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.","description_format":"text","description_chars":4862,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Flexible schedule","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T02:14:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.863,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/marshmclennan-trainee-claims-advisor","json_url":"https://alion.io/job/marshmclennan-trainee-claims-advisor.json","meta":{"generated_at":"2026-10-14T02:59:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4647,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769686},"rest":"https://alion.io/mcp/rest/get_company?id=1769686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmarshmclennan-trainee-claims-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmarshmclennan-trainee-claims-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmarshmclennan-trainee-claims-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/marshmclennan-trainee-claims-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmarshmclennan-trainee-claims-advisor"}]}